Manager of Quality Engineering

U.S. citizenship is required for this position due to Department of Defense restrictions.

Our Manager of Quality Engineering is responsible for advancing the maturity, scalability, and effectiveness of the enterprise Quality Engineering (QE) function across cloud and on-prem platforms. This Manager is responsible for QE governance, test automation, performance engineering, and test data management. They are accountable for defining and executing a product-centric, outcome-driven quality strategy and establishing best-in-class QE standards, tools, and practices, while executing enterprise-wide strategies for automation, performance, and data quality. This Manager of Quality Engineering is accountable for implementing transparent metrics, fostering accountability, and enabling faster delivery with reduced risk across multiple product teams.

Salary Range
$130,000 ~ $160,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside of this range.

Work Location
Our first consideration will be to have this employee live in the state of Wisconsin to take advantage of Hybrid work and collaboration. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to work in office 3 days a week on a regular basis.
**We do offer remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin

 How do I know this opportunity is right for me?  If you:

• Can define and execute the enterprise QE roadmap: governance, automation coverage, performance SLAs, test data strategy, environment parity.
• Have developed and maintained QE policies, standards, and guardrails integrated into CI/CD.
• Can manage product budget and resource allocation to meet financial targets and maximize ROI.
• Enjoy evaluating, negotiating, and managing QE tooling and services, lead RFPs with Procurement and Legal.
• Want to lead the adoption of Artificial Intelligence (A.I.) in an enterprise wide Quality and Software Engineering program.
• Want to own test automation architecture (UI, API, service, data) and integrate with ADO/Git pipelines.
• Can drive shift-left quality and establish scalable frameworks with reliable reporting.
• Like ensuring compliance with healthcare regulations, data privacy, and security requirements in all product decisions. 
• Have ensured QE practices include ongoing monitoring of application performance, validating that systems meet defined quality thresholds, SLAs, and reliability standards.
• Want to maintain audit‑ready compliance by enforcing consistent quality controls, documenting test evidence, and aligning QE processes with regulatory and security requirements.
• Thrive when leading and mentoring a Quality Engineering team, fostering collaboration, accountability, and continuous improvement.
• Can support career development, performance feedback, and drive capacity planning and management. 

Minimum Qualifications

• U.S. citizenship is required for this position due to Department of Defense restrictions.
• Bachelor’s degree in Computer Science, Information Technology, Systems Administration, Software Engineering or related field OR equivalent combination of education and work experience.
• 7 or more years of progressive experience in Quality Engineering / Software Development lifecycles.
• 3 or more years in a Managerial or Senior Level role*.
• Deep understanding of quality engineering disciplines, governance, and modern software development practices with the ability to integrate automated testing and quality controls into CI/CD pipelines.
• Proficient in Agile/Scrum methodologies, backlog management tools (Jira, Azure DevOps), and iterative delivery practices including sprint cycles and PI Planning. 
• Expertise in agile product management, scaled agile frameworks, or hybrid delivery models. 
• Strong leadership and stakeholder management skills with ability to influence and drive change across diverse teams and complex organizations.
• Ability to design and evolve scalable automation frameworks, establish quality standards, and drive shift‑left testing strategies within agile product teams.
• Ability to ensure QE processes align with regulatory, audit and security requirements.
• Strong communication, analytical, problem solving, and decision-making skills. 

Preferred Qualifications

• Experience with AI and it's implementation into QE programs and solutions.
• Experience with a variety of Software Engineering and Software Solutions development in a variety of languages and technologies.
• *As a Senior Level Engineer, extensive hands-on quality engineering experience as a thought leader possessing the ability to seamlessly step-up into management and people leadership role.

Remote Work Requirements

• High speed cable or fiber
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
•  Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS’ culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace:  WPS Newsroom - Awards and Recognition.

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This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.

Salary : $130,000 - $160,000