What are the responsibilities and job description for the Dispatch Coordinator position at WPS Fresh?
Job Title: Dispatch Coordinator
Job Overview
We are seeking a detail-oriented and organized Dispatch Coordinator to join our team. The ideal candidate will play a crucial role in managing and coordinating the logistics and dispatch of our services or products, ensuring timely and efficient operations. This position is essential for maintaining smooth workflow and communication between various departments and our valued clients.
Essential Job Functions
This job description is not designed to cover or contain a comprehensive listing of responsibilities. Duties may change at any time with or without notice.
Wholesale Produce Supply is an Equal Opportunity Employer.
What We Offer
Job Overview
We are seeking a detail-oriented and organized Dispatch Coordinator to join our team. The ideal candidate will play a crucial role in managing and coordinating the logistics and dispatch of our services or products, ensuring timely and efficient operations. This position is essential for maintaining smooth workflow and communication between various departments and our valued clients.
Essential Job Functions
- Coordinate the scheduling and delivery of inbound and outbound shipments.
- Manage communication with carriers, suppliers, and internal teams to ensure timely and accurate transportation arrangements
- Resolve any issues or discrepancies related to inbound shipments promptly and effectively.
- Assist in refining inbound logistics processes to enhance efficiency and reduce costs.
- Coordinate scheduling and execution of all inbound and outbound shipments, ensuring timely delivery and resolving discrepancies promptly.
- Support continuous improvement of inbound logistics processes to enhance operational efficiency and reduce costs.
- Communicate effectively with carriers, suppliers, and internal teams to ensure accurate transportation arrangements.
- Review dispatch sheets and verify driver locations using Samsara.
- Route and dispatch drivers daily, assign equipment and backhaul loads, and maintain updated tracking sheets.
- Prepare and distribute driver packets to support daily operations.
- Notify sales of any delays impacting delivery timelines.
- Provide capacity updates throughout the day and submit final reports before shift end.
- Respond to after-hours driver inquiries and escalate mechanical issues to the shop manager.
- Proven experience in logistics, dispatch, or transportation coordination.
- Strong computer skills, with familiarity in ERP, routing, and/or TMS (Transportation Management System).
- Exceptional organizational and communication skills.
- Ability to work independently and manage multiple tasks.
- Knowledge of DOT regulations and cross-border shipping procedures is a plus.
This job description is not designed to cover or contain a comprehensive listing of responsibilities. Duties may change at any time with or without notice.
Wholesale Produce Supply is an Equal Opportunity Employer.
What We Offer
- Competitive salary and benefits package.
- Opportunities for growth and advancement within the company.
- A supportive and collaborative work environment.