What are the responsibilities and job description for the Account Supervisor ( Majority Agency) position at wpp?
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.
WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
The job:
To be the steady hand clients rely on and a leader to your team. You’ll run the room, guide campaigns from idea to launch, and ensure the work is not only delivered but elevated. Always keeping momentum high and building trust on all sides.
What you’ll do:
- Be the client’s go-to partner, building relationships that make collaboration seamless.
- Lead campaigns from concept through delivery, ensuring every phase moves with clarity and purpose.
- Translate client needs into action, keeping updates, owning timelines and budgets, and deliverables sharp and on point.
- Spot cultural shifts, industry trends, and client insights, bringing fresh thinking to the work.
- Work with the resource manager to put the right people with the right skills on the right projects.
- Anticipate roadblocks before they become issues and bring smart solutions to the table.
- Help shape and deliver presentations that win client confidence and move ideas forward.
- Manage and mentor direct reports, helping them sharpen their instincts and grow their impact.
What you'll need:
- 3–5 years of account management and/or project management experience in an agency environment.
- A track record of delivering high-quality work, on time and on budget.
- Detail obsession balanced with the ability to see the big picture.
How we’ll know it’s working:
- Clients see you as a trusted partner.
- Projects run smoothly with risks anticipated and managed, and your team feel supported, confident, and aligned.
- You’re elevating both work quality and team performance.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
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We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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