What are the responsibilities and job description for the Accounts Receivable and Procurement Support Specialist position at WOW Logistics Company, LLC?
Who We Are
Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.
How Your Role Fits In
The Accounts Receivable and Procurement Support Specialist is responsible for supporting the company’s revenue cycle through accurate billing, timely cash application, AR reconciliations, and effective collection efforts. In addition, the position provides administrative and supplier-related support to the accounting and procurement areas, including maintaining documentation, coordinating vendor information, and assisting with department operations. The ideal candidate is detail-oriented, organized, and able to collaborate across teams in a fast-paced environment.
What you’ll do:
Billing & Receivables Management
- Apply customer payments daily, including lockbox deposits and ACH remittances.
- Maintain accurate AR balances by reconciling activity, identifying unapplied or misapplied payments, and supporting aging report accuracy.
Collections & Dispute Resolution
- Monitor aging reports and conduct timely follow-up on past-due accounts via phone and email.
- Document and escalate unresolved issues related to payment delays, short-pays, or disputes.
Customer & Vendor Setup
- Create and maintain customer records, ensuring accurate billing, tax information, and contact data.
- Conduct and document credit checks and assist in setting credit terms.
Supplier Relations and Administrative Support
- Organize and maintain accounting documents (W-9s, tax exemption forms, manufacturing certificates, registrations).
- Maintain vendor contracts, certificates of insurance, waste-management letters of guarantee and related procurement documents.
- Perform department administrative functions, including incoming/outgoing document distribution, scanning, file maintenance, deadline tracking, outstanding PO tracking and supply ordering.
- Provide back-up support to the Accounts Payable team as needed.
What it takes to succeed:
- High school diploma or equivalent required; Associate’s degree in Accounting, Finance, or Business is a plus.
- 2 years of experience in an accounts receivable, billing, general accounting or administrative role required.
- Proficiency in Microsoft 365 including Outlook, Excel and Word.
- Experience working with accounting or general business software and systems.
- Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism and integrity.
Our Commitment to You
At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (https://wowlogistics.com/about-us/careers/employee-benefits/)
Equal Opportunity Employer
WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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