Inside Sales Manager

What we do

WOW Logistics® is a nationally recognized integrated supply chain solutions provider with unparalleled expertise storing and handling food-grade products. Our solution set includes services in four core areas:

1. Operations – Our comprehensive operational solutions include food-grade warehousing, contract operations, transportation, and supply chain consulting.

2. Real Estate Development – Through our Build-to-Lease program, WOW Logistics designs, constructs, and provides project financing and leasing for custom warehousing and light manufacturing facilities.

3. Financing – Our inventory financing solution, the WOW COMMODITY PURCHASE PROGRAM®, finances products requiring extended storage time before being converted into finished goods.

4. Technology Solutions – Our suite of supply chain technologies is unparalleled in the industry and provides WOW and our customers with a solid platform to manage efficient warehouse operations.

Who we are

Company culture at WOW Logistics is defined by more than a single mission statement. The collection of values outlined in our Little Orange Bookguide not only how we do business, but the environment in which we choose to conduct it. Our employees embody these values professionally and personally. We reward that excellence by promoting from within.

Our employee-run 501c3 non-profit, WOW – WE CARE CHARITY, further exemplifies our values through its philanthropic efforts in the communities where WOW Logistics does business.

Why work at WOW?

On average, the company has been growing by more than 10% annually over the last 5 years. Our hard-working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance. We prioritize providing industry-leading benefits, such as:

• Hybrid On-site/Work from Home schedule option for most positions
• Health, Dental, Vision, and Life Insurance
• 401K with company match
• Paid time-off
• FLEX spending
• Tuition Reimbursement
• Modern office environment (Corporate)

WOW Logistics is now hiring for an Inside Sales Manager!

As the Inside Sales Manager, you will be the catalyst between WOW’s Strategic Account Managers and our customers. In this position you will help drive profitable growth by assisting with contract renewals, rate negotiations, and general customer service related issues. You will also be responsible for managing new marketing initiatives through proactive outbound calling, email, and other communication mediums. Equally as important with this position is ensuring that all customers, and prospects, have an exceptional customer experience.

Responsibilities:

• Create, develop, and retain business relationships with existing customers
• Create a strong working relationship with Account Managers in a team selling environment
• Use business development skills to identify, qualify, obtain and develop relationships with prospective customers
• Assist in the management of rate and contract negotiations with prospective and existing customers
• Marketing initiatives, including contacting prospects and customers to schedule appointments/meetings
• Lead sales efforts via cold calling, lead generation and gathering sales intelligence
• Manage account, contact and opportunity data via WOW’s CRM – Salesforce.com
• Manage customer service requests from clients including invoicing questions, capacity requests, and new business requests
• Deliver exceptional customer service
• Other general sales and marketing process tasks as required

Qualifications:

• 5yrs minimum sales and/or customer service experience
• Inside sales or customer service experience in a business-to-business environment preferred
• Strong phone skills
• Self-motivated
• Excellent and effective communication skills (both verbal and written)
• Strong customer service orientation and excellent work ethic
• Effective negotiation and problem solving skills
• Proficient in Microsoft Office suite
• Excellent time-management skills with the ability to multi-task
• Strong organizational skills and detail-oriented
• Occasional travel required

Job Type: Full-time

Experience level:

• 5 years

Shift:

• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Neenah, WI 54956: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• B2B sales: 5 years (Preferred)
• Customer service: 5 years (Preferred)

Work Location: Hybrid remote in Neenah, WI 54956

Salary : $66,900 - $84,700