Patient Services Representative

Summary

Full-time Patient Services Representative needed. Do you have exceptional organizational and communication skills, and are able to prioritize multiple tasks? Are you interested in starting or advancing your career with an innovative healthcare company that is leading the way in acute wound care management? If so, WoundCentrics is interested in helping you put your knowledge and expertise to use in our Patient Services Representative position.

As Patient Services Representative, you would be responsible for all business operations at our facility. This would include keeping all patient information current, handling insurance claims and verification, processing billing and payments, and overseeing referrals. Here, you can grow an amazing career through ongoing training, plus enjoy enviable benefits and perks that include a full benefits package and a schedule of Monday through Friday 8a-5p that will allow you a healthy work/life balance - not to mention no on-call! Apply for our Patient Services Representative position today to join a unique team of professionals at a company that is an industry leader in healthcare!

Responsibilities

• Process patient data and charges in a timely manner, verifies all data, unit charges, and billing elements
• Process and maintain all patient records and insurance information
• Collect, analyze, report, and perform patient billing reconciliation
• Report concerns, problems, or complaints to supervisor
• Provide support for facility billing functions and collection activities
• Attain appropriate authorizations, referrals, patient demographics, and insurance information
• Adhere to all HIPAA and company policies and procedures
• Accepts other duties as assigned

Skills & Qualifications

• Punctual and consistent attendance
• Demonstrates effective communication and problem-solving skills
• Exceptional time management skills
• Good organizational skills with the ability to prioritize tasks
• Basic knowledge of Microsoft Office applications (i.e. Word, Excel, PowerPoint, Access)
• Customer Service oriented with the ability to express empathy
• Knowledge of coding and billing preferred
• Demonstrates ability to effectively handle multi-phone line system
• Exhibits ethical and professional behavior
• High School Diploma or GED required
• Certificate in medical office training course preferred
• Bilingual (English/Spanish) preferred

Physical Requirements

• Prolonged periods of sitting

Exert 20-50 lbs. of force occasionally and 10-20 lbs. frequently