What are the responsibilities and job description for the Counter Sales Representative position at WOTM – Partners Professional?
Summary:
Handles counter sales and assures that customer’s orders are handled to a level consistent with the customer’s satisfaction and compatible with client's standards of excellence.
Essential duties and responsibilities:
- Greets and consults with customers on what items the customers need.
- Enter new orders into the system for will-call pick up.
- Ask and probe customers regarding their steel purchases to try to increase our own market share.
- Update and maintain current information on customers.
- Assist with pulling orders and loading customers as needed.
- Serve as back up for sales and customer service calls.
- Other duties may be assigned my manager, as needed.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and with great enthusiasm, as well as a good attitude.
Education/Experience:
- This job requires a High School diploma/GED, as well as a minimum of one-year experience in sales and/or a call center environment.
Language ability:
- Ability to read and comprehend simple instructions, as well as the ability to communicate effectively with customers. Mathematical skills:
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers. Ability to read a tape measure.
Reasoning ability:
- Apply common sense and understanding, able to carry out instructions in written or verbal form.
- Must have the ability to define problems, collect data, establish facts and draw valid conclusions.
- Must be able to make responsible decisions.
- Computer skills:
- Word processing, spreadsheets, E-mail, database software and internet.
- Ten Key by touch is preferred but not mandatory.
Work Environment:
- Fast Paced.
- Steel toe boots, scanner and radio must be worn at all times.
- Hard Hat and Tool Belt required when in the warehouse.
Physical Demands:
- While performing the duties of this job the employee is required to sit and use hands to finger, handle or feel. The employee is required to do a lot of talking, listening and thinking.
- There is some walking required as well as reaching with hands when assisting in warehouse.
- Able to lift 50 lbs. without issue.
- The vision requirements include; close vision and distance vision
