What are the responsibilities and job description for the Medical Office Receptionist position at Worth Hearing Center?
About us
We are a busy private-practice health-care provider specializing in hearing care for the communities of Albuquerque, Rio Rancho, and surrounding areas.
We are seeking a full-time patient care coordinator to staff the front office of our Albuquerque and Rio Rancho location. Travel between locations will be required. We offer a competitive hourly wage, benefits, and a friendly, professional atmosphere with great culture.
Experience is important, but personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, we’d like to meet you:
- Friendly, warm, a people person – with the ability to convey that warmth, even on the telephone.
- Patient, compassionate, helpful – we serve predominantly elderly patients.
- Even tempered, calm, pleasant, unflappable. Has the ability to turn a frown into a smile.
- Committed, dedicated, a great teammate, pitches in without being asked.
- Accurate, detailed oriented, organized, with high standards for a job well done.
- Accepts responsibility, always finds a constructive way to solve a problem.
- Coachable, accepts feedback with a positive attitude. Always looks for ways to grow and improve.
- Consistent punctual and reliable attendance.
These statements also describe the people you’ll be working with in our offices, and we’re committed to maintaining that culture.
Responsibilities of this role include:
- Warmly greeting patients and other visitors.
- Answering phones in a prompt and courteous manner.
- Converting calls into scheduled appointments; turning calls into scheduled appointments.
- Entering and updating all patient information including Handling invoices, receiving funds and processing payments.
- Maintaining excellent working relationships with patients, vendors, colleagues, etc.
This isn’t just a job: it’s a commitment to a team serving a real purpose by helping people stay connected with their loved ones. If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk.
Of course, we want to see your resume, so send that along. We also want you to describe your perfect job, so send that along too – it’s very important to us.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18