Certified Medical Assistant

Certified Medical Assistant (CMA) – Indian Health Services

Location: Maricopa, AZ
Job Type: Full Time Contract
Department: Clinical Services
Reports To: Clinic Nurse Manager / Clinical Supervisor

Job Overview:
We are seeking a dedicated and compassionate Certified Medical Assistant (CMA) to join our team within the Indian Health Services (IHS) system. This role plays a critical part in supporting the delivery of culturally competent, patient-centered care to American Indian and Alaska Native populations. The CMA will assist with clinical duties including patient preparation, vital signs collection, EHR documentation, and basic procedures under the supervision of licensed healthcare professionals.

Key Responsibilities:

• Greet and prepare patients for examination, ensuring comfort and privacy

• Measure and record vital signs (e.g., temperature, pulse, blood pressure, respiration)

• Document patient information accurately in the Electronic Health Record (EHR)

• Assist providers with examinations, treatments, and procedures

• Administer immunizations and medications as directed, in compliance with scope of practice

• Perform specimen collection and prepare labs for processing

• Provide culturally respectful health education and instructions to patients

• Maintain examination rooms, stock supplies, and ensure infection control protocols

• Support care coordination and follow-up, including scheduling and patient reminders

• Uphold confidentiality and standards aligned with HIPAA and IHS regulations

Minimum Qualifications:

• High School Diploma or GED

• Completion of a Certified Medical Assistant program

• Current CMA certification (AAMA, AMT, or equivalent)

• BLS certification (American Heart Association or Red Cross)

• Experience in a clinical setting, preferably within tribal, IHS, or underserved communities

Preferred Qualifications:

• Experience working with American Indian/Alaska Native populations

• Familiarity with RPMS or other IHS health information systems

• Bilingual in English and a Native language (preferred, but not required)

• Strong interpersonal skills with ability to build trust and rapport with diverse patients

Core Competencies:

• Cultural competence and sensitivity

• Attention to detail and accuracy

• Team collaboration

• Professionalism and accountability

• Adaptability in fast-paced clinical environments