What are the responsibilities and job description for the Shipping Manager position at Worldwide Golf?
What We Offer
We’re seeking a strategic, results-oriented Shipping Manager to lead outbound logistics at our Joliet fulfillment center. Reporting directly to the Facility Manager, you’ll oversee all aspects of the shipping lifecycle—from order processing to carrier coordination—while driving operational excellence, team development, and cross-functional alignment. This is a high-impact leadership role for someone who thrives in fast-paced environments and is passionate about building scalable, efficient systems.
Key Responsibilities
A proactive leader who combines tactical execution with strategic thinking. You’re someone who thrives in dynamic environments, inspires teams, and knows how to turn shipping operations into a competitive advantage. If you're ready to elevate our logistics game, we want to hear from you.
Who We Are
The Worldwide Golf family includes many well-renowned golf retail and e-commerce brands, including:
Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.co
- This is a full-time position offering M/D/V benefits, 401(k) matching, employer HSA contribution, and paid time off with increasing tiers.
- This person will have great room for growth stemming from exciting new projects and overall company growth.
- With over 95 stores in 25 states, and a growing ecommerce portfolio, Worldwide Golf is one of the largest golf companies in the nation. We have been in business over 50 years and we are growing!
- There is no better time to work in the golf industry! (Perks include a strong employee discount on merchandise)
- You will work closely with our Facility Manager & Director of Logistics, who have great experience with the company and will help grow your career.
We’re seeking a strategic, results-oriented Shipping Manager to lead outbound logistics at our Joliet fulfillment center. Reporting directly to the Facility Manager, you’ll oversee all aspects of the shipping lifecycle—from order processing to carrier coordination—while driving operational excellence, team development, and cross-functional alignment. This is a high-impact leadership role for someone who thrives in fast-paced environments and is passionate about building scalable, efficient systems.
Key Responsibilities
- Strategic Oversight: Own the end-to-end outbound shipping process, ensuring timely, accurate, and cost-effective delivery of all customer orders.
- Team Leadership: Manage, mentor, and grow a team of supervisors and associates. Foster a culture of accountability, collaboration, and continuous improvement.
- Performance Optimization: Analyze KPIs, identify trends, and implement data-driven strategies to improve throughput, reduce errors, and enhance customer satisfaction.
- Process Innovation: Lead initiatives to streamline workflows, integrate new technologies, and improve shipping accuracy and speed.
- Shipping Supplies Management: Oversee ordering, inventory tracking, and usage of shipping supplies. Identify cost-saving opportunities and process improvements to ensure readiness and efficiency.
- Carrier & Vendor Management: Build strong relationships with third-party carriers and logistics partners. Resolve issues, ensure service-level compliance, and identify opportunities for improvement.
- Cross-Functional Collaboration: Partner with Inventory, Receiving, Customer Service, and IT to align shipping operations with broader business goals.
- Compliance & Safety: Ensure adherence to OSHA standards, company policies, and safety protocols. Promote a clean, secure, and organized work environment.
- Facility Leadership: Serve as a key holder and participate in facility-wide leadership duties including opening/closing responsibilities and emergency response coordination.
- 3 years of leadership experience in shipping, logistics, or warehouse operations
- Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUPs) and WMS systems
- Experience with barcode scanning, ERP platforms, and shipping software (e.g., ShipStation, FedEx Manager)
- Proven ability to lead teams, manage performance, and drive operational improvements
- Excellent communication and interpersonal skills across all levels of the organization
- Ability to lift up to 25 lbs and work flexible hours during peak seasons
- Self-motivated, dependable, and capable of managing multiple priorities under pressure
A proactive leader who combines tactical execution with strategic thinking. You’re someone who thrives in dynamic environments, inspires teams, and knows how to turn shipping operations into a competitive advantage. If you're ready to elevate our logistics game, we want to hear from you.
Who We Are
The Worldwide Golf family includes many well-renowned golf retail and e-commerce brands, including:
Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.co