Dispatcher

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence

General Responsibilities

Managing a team to ensure timely and cost-effective deliveries.

Shift: 8a-4:30p Mountain Time 

Key Duties & Responsibilities

A. Operational Functions:

• Managing a dispatch team that schedules and coordinates deliveries and pick-ups

• Coordinating the schedule of a shipping company or a group of drivers.

• Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.

• Managing customer service satisfaction by providing updates on ETA and location of drivers.

• Obtaining back-haul freight and dispatching OTR drivers.

• Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.

• Negotiating and arranging transport of goods with shipping or freight companies.

• Advising clients on transportation and payment methods.

• Determining method of shipment and preparing bills of lading, invoices, and other shipping documents.

• Tracking delivery progress of shipments.

• Managing the zoning of driver dispatches to ensure they are cost effective routes.

. Administrative Functions:

• Keeping records of all goods shipped, received, and stored.

• Managing and tracking detention times accurately per shipment.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance