What are the responsibilities and job description for the Customer Service Representation position at WORLDWIDE FLIGHT SERVICES?
Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety,
and Excellence.
Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch
PRIMARY DUTIES AND RESPONSIBILITIES
• Developing a proactive relationship with our customers by providing first class customer service and communication
• Handling shipment quoting/pricing for customers
• Covering available shipments through strategic negotiations with trucking
companies
• Sending and collecting documents to and from carriers
• Obtaining location updates for shipments in progress
• Data entry of various files and information into our software
• Providing problem-resolution effectively and a timely manner
Disclaimer
Please Note: The duties and responsibilities described are not a comprehensive list and
additional tasks may be assigned to the employee as necessitated by business demands. This
job description does not constitute a contract of employment or otherwise limit employment-at - will rights at any time.
Benefits:
· Dental insurance
· Health insurance
· Vision insurance
Work setting:
· In-person
Ability to Relocate:
· El Paso: Relocate before starting work (Required)
Work Location: In person