What are the responsibilities and job description for the Manager, Food position at Worlds of Fun?
Job Description
The Food & Beverage Manager at Worlds of Fun is responsible for leading the daily operations of all food and beverage locations throughout the park, ensuring a fun, high-quality, and efficient guest experience.
Duties and Responsibilities
- Direct and supervise the daily operations of all food and beverage locations, ensuring consistent product quality, cleanliness, and outstanding guest service.
- Monitor and adjust staffing, production, and inventory to meet operational demands and guest volume.
- Quickly resolve guest concerns and implement service recovery strategies to enhance the overall park experience.
- Recruit, train, schedule, and motivate a large seasonal and year-round food service team.
- Foster a positive and productive work environment that emphasizes safety, efficiency, and teamwork.
- Oversee all food and beverage operations adherence to health, safety, and sanitation standards in compliance with local, state, and federal regulations.
- Implement and monitor cleaning schedules, food handling procedures, and hygiene protocols across all locations to maintain clean, organized, and inspection-ready facilities.
- Partner with the Revenue Administration Manager to coordinate purchasing, inventory control, administrative processes, and ensure proper storage and rotation of food items.
- Drive revenue through effective product mix, pricing strategies, upselling programs, and guest promotions.
- Analyze operational trends and partner with park leadership on strategic improvements and capital planning.