Technical Program Manager

TITLE: Technical Program Manager

POSITION TYPE: Full Time (W2)

LOCATION: Mountain View, CA

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. we're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a Technical Program Manager who will be responsible for managing Mobile and Web development programs consisting of multiple projects. You will develop program strategy, supporting business case and project plans. You will be responsible for delivering all projects contained in the IT project portfolio on time, within budget and meeting the strategic and business requirements.

Role and Responsibilities:

• Ensures integration of projects and adjusts project scope, timing, and budgets as necessary, based upon the needs of the business.
• Communicates with IT leadership and senior business leadership to communicate program strategy, direction and changes.
• Partners with senior leadership to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Maintains the efficiency of the project management process such as planning, scheduling, and budget and risk assessment. Identifies and mitigates potential risks.
• Manages teams of multiple project managers, project leaders and/or support staff.
• Monitors, measures and reports on project status to IT leadership and senior business leadership. Manage multiple simultaneous cross functional teams and projects across various sites & geographical locations to gather product requirements, define key tasks, track project deliverables, dependencies, and milestones throughout the complete project lifecycle.
• Create and maintain detailed project schedules and project management plans, taking into account all dependencies and constraints.
• Manage change in accordance with the change management plan to control scope, quality, schedule, cost, and contracts.
• Capture program status and data by ensuring the population of the program management information system in order to maintain accurate and current program information for the use of stakeholders.
• Provide recommendations to streamline or make existing processes more efficient.

Required Experience and Education:

• 5-7 years' experience.
• Bachelors or Master's degree in Mathematics/Statistics/Business/Engineering.
• Experience with project lifecycles, scheduling, risk management, and conflict resolution techniques.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Risk and Issue Management skills.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90% ) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we’ll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.