Cloud Systems Engineer

TITLE: Cloud Systems Engineer

POSITION TYPE: Full Time (W2)

LOCATION: Plano, TX

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlinklabs.ai/.

WHO we’re looking for:

We are seeking a skilled and experienced Cloud Systems Engineer who will be responsible for supporting, managing and maintaining our Linux-based private cloud infrastructure. You will ensure the stability, integrity, and efficient operation of the information systems that support core organizational functions. This role requires a proactive individual who can troubleshoot and resolve issues, automate routine tasks, and implement security best practices. You will collaborate with other IT professionals, developers, and stakeholders to deliver reliable and scalable solutions.

You will have a strong focus on creating automation, deployment, and monitoring scripts to enhance operational efficiency and reliability. This role requires expertise in Linux systems, cloud technologies, and scripting to ensure the smooth functioning of our private cloud environment. You should be comfortable working in a fast-paced environment and be able to prioritize tasks effectively. Excellent communication skills and a commitment to continuous learning are essential.

Role and Responsibilities:

• Install, configure, and maintain Linux servers and systems.
• Monitor system performance and troubleshoot issues.
• Apply security patches and system updates regularly.
• Automate routine tasks using scripting languages.
• Manage user accounts, permissions, and access controls.
• Implement and maintain backup and disaster recovery solutions.
• Collaborate with IT and development teams on infrastructure projects.
• Document system configurations and procedures.
• Ensure system security and compliance with policies.
• Provide technical support and guidance to users.

Automation and Scripting:

• Develop and maintain automation scripts for routine tasks, including deployment, configuration management, and system updates.
• Utilize tools like Ansible, Puppet, or Chef to automate system provisioning and management.
• Create monitoring scripts to track system performance, detect anomalies, and generate alerts for proactive issue resolution.

Infrastructure Management:

• Administer and maintain Linux-based private cloud systems, including servers, storage, and networking components.
• Monitor system performance, troubleshoot issues, and optimize configurations for efficiency and reliability.

Support and Maintenance:

• Provide technical support for Linux systems, ensuring minimal downtime and quick resolution of issues.
• Perform regular system updates, patches, and backups to maintain system integrity and security.

Security and Compliance:

• Implement and enforce security policies to protect the private cloud environment from unauthorized access and data breaches.
• Ensure compliance with industry standards and regulations related to data protection and privacy.

Collaboration and Documentation:

• Collaborate with cross-functional teams to design and implement new features or improvements to the private cloud infrastructure.
• Document system configurations, processes, and procedures for future reference and knowledge sharing.

Required Experience and Education:

• Senior SME Level with 10-12 years of experience required.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Linux System Administrator.
• Proven experience as a System Administrator with a focus on Linux-based systems.
• Strong knowledge of Linux distributions (e.g., Red Hat, Ubuntu) and cloud technologies (e.g., OpenStack, Kubernetes).
• Expertise in scripting languages such as Python, Bash, or Perl for automation and monitoring purposes.
• Strong knowledge and experience working with commercial backup storage systems.
• Familiarity with network protocols, virtualization technologies, and storage solutions.
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Strong communication skills and the ability to collaborate effectively with team members.
• Experience in supporting Telecom IT systems is a plus.