4G/5G Call Processing RAN SME

TITLE: 4G/5G Call Processing RAN SME

POSITION TYPE: Full Time (W2)

LOCATION: Plano, TX

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a 4G/5G Call Processing RAN SME to join our Wireless network team. You will be responsible for the development of product requirements, feature requirements, systems and performance analysis; while conducting deep-dive customer sessions on 4G/5G call processing related features and air interface technologies.

Role and Responsibilities:

• Analyze the customer requirements, convert them into system requirements and capture a detailed design for the development team to support all product features.
• Responsible for leading all technical discussions on products/scheduler related features with several customer vertical organization including 4G/5G RAN Development groups and RAN performance groups.
• Deliver technical proposals, technical research/white papers, design documents, operator network design, RFI/RFP, and patent filings.
• Aid in product & feature performance analysis, evaluation of new product & SW releases and third-party product evaluation to build product synergies.
• Provide expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translate and communicate complex technical design considerations between the
• sales team and carriers’ network business.
• Educate our customers on new products and services both individually and in a team environment.
• Ensure that customer commitments are achieved according to plan.
• Accountable for leading field integration testing efforts (FFA/FIT/FSA) of all 4G/5G key features with customers, including test plan development, reviewing test plan with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing until software acceptance is achieved.
• Accountable for Tier 3 support; analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network.
• Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines.

Required Experience and Education:

• 8 years of technical experience in Wireless Telecommunication Engineering including experience in 4G/5G Call Processing.
• Bachelor’s Degree in Computer Science or Electrical Engineering.
• A Master’s degree is preferred.
• In depth knowledge of RRC, S1-MME, S1-U and X2 protocols and understanding of concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies, etc.
• Fluent with 3GPP RAN product architecture, design, implementation and performance improvements (KPIs). Good understanding of scheduler functionality is beneficial.
• Experience with feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable.
• Thorough understanding of 3GPP specification for LTE/LTE-A/5G features and protocols.
• Working knowledge of various RF antenna technologies & network optimizations.
• (Preferred) Experience with ongoing 3GPP Rel-15/16 activities is beneficial.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90% ) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we’ll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.