Scrum Master

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Title: Scrum Master

Location: Indianapolis, IN, US - hybrid

Duration/Type of Job: 6 months

Scrum Master with Business Analyst Components Position Overview:
We are seeking a dynamic and experienced Scrum Master with strong business analysis skills to join our team. This hybrid role combines the facilitation of Agile Scrum practices with analytical expertise to ensure project success and alignment with business objectives. The ideal candidate will act as a servant leader for the Scrum team while driving requirements gathering, process evaluation, and solution development.
Key Responsibilities

• Facilitate and guide the Scrum team in adopting Agile principles and practices.
• Organize and lead Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Identify impediments to the team s progress and foster collaboration across teams
• Guide teams in applying Scrum practices and Agile methodologies to enhance productivity.
• Remove impediments that hinder progress and foster a collaborative team environment.
• Monitor team performance using KPIs and ensure adherence to project timelines.
• Promote continuous improvement through retrospectives and feedback sessions.
• Support cross-team coordination to manage dependencies and risks effectively.
• Ensure transparency by tracking progress and communicating project status to stakeholders.

• Collaborate with stakeholders to gather, analyze, and document business requirements
• Develop detailed functional and non-functional requirements for projects
• Translate complex technical concepts into clear documentation for nontechnical stakeholders
• Monitor project deliverables and ensure timely completion while managing competing priorities

Required Qualifications

• Strong knowledge of Agile frameworks (Scrum, Kanban, XP) and techniques (user stories, automated testing, backlog refinement).
• Problem-solving and conflict-resolution abilities.
• Strong knowledge of Agile methodologies (Scrum/Kanban)
• Exceptional analytical and problem-solving abilities
• Excellent communication, facilitation, and and servant leadership skills to work with cross-functional teams
• Proficiency in tools like Jira, Microsoft Office Suite, and data visualization platforms

Key Competencies

• Servant Leadership: Act as a guide and mentor for the team while fostering collaboration and productivity.
• Analytical Thinking: Ability to evaluate data models, anticipate risks, and develop innovative solutions for business challenges.
• Stakeholder Management: Build strong relationships with internal teams and external partners to align goals and expectations.

Objectives of the Role

• Artifacts Creation of Shared Agendas, Relationship Diagnoses, Accelerators, and Engagement Plans
• Weekly Check-ins Facilitation of weekly meetings, action tracking, and reporting
• Agile Coaching & Adoption Training teams on Scrum methodologies and Agile practices
• Conduct survey, analyze results, and recommend improvements
• Develop and manage artifacts including: Shared Agendas, Relationship Diagnoses & Improvement Plans, Relationship Accelerators, and Engagement Plans using standardized templates.
• Oversee operational processes in Jira, ensuring: escalations are tracked and addressed, Follow-ups with responsible parties are completed, trends in operational issues are analyzed and reported
• Monitor progress in Jira and Align, providing timely updates, tracking milestones, and ensuring prompt resolution of blockers.

This hybrid role is ideal for professionals who thrive in fast-paced environments requiring both Agile leadership and analytical expertise

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer