Digital Project Manager

Job Responsibilities:

• You will be accountable for the entire project lifecycle on digital projects, working alongside the commercial & strategy teams and managing multidisciplinary teams from Strategy, Research, UI, UX, Tech & Product.
• The role is client facing, managing all communication channels (meetings, workshops, email & documentation) and forums within the project.
• Assigned to large and complex projects, you'll be expected to raise risks early and find solutions to fit the client's needs whilst sticking with project expectations.
• Manage the technical, business and personnel aspects of consulting and development engagements.
• Manage the invoicing, backlog and resource management activities for the assigned engagements.
• Oversee multiple digital strategy or delivery teams at once, provide leadership, guidance and standardized process, reporting and client communication.
• Serve as the day-to-day Project Manager for one or more of our larger, more strategic clients/engagements.
• Ensure deliverables are of the highest quality to promote client satisfaction.
• Ensure key project management deliverables are produced such as project charters, project plans, resource plans, risk mitigation plans, change management plans, etc.
• Serve as a key member of the solution delivery team by facilitating requirements/design sessions and producing deliverables.
• Monitor project team engagement and performance and provide feedback; ensure involvement of the appropriate teams and individuals during each project phase.
• Develop strong client relationships.
• Key participant in the business development process; leading business development efforts from a delivery perspective.
• Assist in developing overall estimates of the effort / resource requirements / schedule.
• Lead the risk assessment efforts during the proposal process and recommend appropriate risk mitigation strategies

Qualifications:

• Education
  • Bachelor's Degree
• Work Experience
  • At least 3-6 years of Project Management experience with at least 2 of those in the Digital, Tech space.
• Specialized Knowledge, Skills, and Abilities
  • Demonstrated experience managing, reviewing and analyzing project scopes, budgets & resources to include change and resource requests.
  • Proven experience working with and managing multidisciplinary teams both internally and externally as required from strategy, research, UI, UX, Tech, Product, etc.
  • Exhibits superior communication skills, both oral and written; is clear, concise, sincere and persuasive. Is also a good listener and shows an interest in what others have to say.
  • Advanced problem-solving skills; ability to identify and remove roadblocks.
  • Demonstrated experience managing cross-functional teams and driving team engagement. Ability to enable direct and healthy communications across all team members.
  • Confident in both client engagement and operational / delivery management.
  • Strong scope management and ability to set programs up for success.
  • Excellent documentation skills.
  • Excellent time management skills.
  • Takes ownership and responsibility for work, is proactive.
  • Demonstrates initiative and creativity in all work efforts. Pursues objectives beyond what is required or expected. Able to mobilize and empower others.
  • Ability to plan and manage at both strategic and tactical levels to consistently meet/exceed planned objectives.
  • Extensive experience in digital climates both creative and technical and the ability to measure success of such efforts.
  • Demonstrated ability to work alongside a small internal staff and external partners where necessary.
  • Effective facilitation and public speaking skills and presence.
  • Agile/ Scrum experience working within an agency or design/tech consultancy.
• Working Conditions
  • Possesses a high level of Acts ethically and is above reproach. Builds trust through their honesty, reliability and authenticity. Possesses a strong concern for the needs of his/her colleagues. Takes tough principled stands even if they are unpopular. Meets commitments and keeps promises.
  • Demonstrates Self-control. Manages his/her impulsive feelings and distressing emotions and operates without any personal agenda. Stays composed, positive and unflappable even in trying moments. Thinks clearly and stays composed and focused under pressure.
  • Must be Smoothly handles multiple demands, shifting priorities and rapid change. Is able to work collaboratively to get things done. Proactively seeks the advice and suggestions of peers, subordinates and superiors. Adapts strategies and tactics to fit fluid circumstances. Is flexible in how he/she sees events.
  • Is Demonstrates a positive mental attitude. Persists in seeking goals despite obstacles and setbacks. Operates from a hope of success rather than a fear of failure. Sees setbacks as due to manageable circumstances rather than a personal flaw.
  • Is able to Intuitively Understand the way people think and work. Understands the forces that shape views and actions of clients, customers or competitors. Accurately reads an organizational and external reality.
  • Models Leadership Articulates and arouses enthusiasm for a shared vision and mission. Leads by example.
  • Is a catalyst for Recognizes the need for change and removes barriers. Challenges the status quo to acknowledge the need for change. Champions the change and enlists others in its pursuit.
  • Fosters Excellence in Communication. Is effective in give-and-take, registering emotional cues in attuning their message. Deals with difficult issues straightforwardly. Listens well; seeks mutual understanding and welcomes the sharing of information fully. Fosters open communication and stays receptive to bad news as well as good.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Preferred locations include AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Other locations will be considered based on fit.

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#LI-REMOTE

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

SC&E Digital Team:

WWT's SC&E Digital team delivers insight-driven products, platforms and experiences. We move with the nimbleness of a start-up and the scale of a global consultancy. Purpose-built to solve seemingly impossible challenges with speed, precision and human connection. We have 4 key solution offerings: Purpose-Built Products (mobile apps, websites, digital platforms), Unified Commerce, Emerging Experiences (AR/VR/Metaverse) and Advanced Operational Intelligence (data science, analytics) .

More about WWT Digital? www.wwtdigital.com

A Brief Overview:

A dynamic, strategic and resourceful digital first thinker. A leader and facilitator responsible for all activities related to managing the delivery of multi-faced Digital Strategy, Emerging Technology, Application and Platform development initiatives. An effective communicator, you will be responsible for managing, enabling and empowering a cross functional team with the goal to deliver outstanding, profitable work for the clients within that team, while striving for a positive team environment and engaged staff.

Digital Project Managers will build relationships with Digital Strategy, Innovation, IT, Marketing clientele through direct or WWT existing relationships and work alongside sales personnel to support the WWT Digital team in the development of new strategies that help our customers and prospects identify and then ultimately realize digital transformation through the entire portfolio of services that WWT has to offer.

The Digital Project Manager reports to the Associate Director, Digital Project Management.