What are the responsibilities and job description for the Marketing Strategic Growth Analyst position at World Synergy?
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We’re Growing — and Looking for the Brightest to Grow With Us.
We’ve come a long way since our inception. And we have to give credit to our people for getting us here.
In an industry that is always evolving, we rely on our experts to constantly push the needle forward and challenge the status quo. We live and breathe innovation, and together, are redefining what it means to work as a team.
Explore Opportunities & Apply at World Synergy
At World Synergy, we’re always seeking talented and passionate individuals to join our dynamic team across various exciting fields. Whether your expertise lies in Information Technology, crafting innovative Marketing strategies, optimizing ERP solutions, or driving success in Sales, we offer a collaborative environment where your skills are valued and your career can thrive. We’re committed to fostering growth and delivering exceptional results for our clients, and we believe our employees are at the heart of that success. If you’re looking for a challenging yet rewarding opportunity to contribute to a forward-thinking company, we invite you to discover how you can grow with us.
Responsibilities Include:
- Forecasting and monitoring account metrics for each marketing client
- Translating technical issues to business impact risk for clients
- Communicating progress of quarterly, monthly, and yearly initiatives to stakeholders
- Preparing account reports as requested by clients or supervisors
- Create and provide estimates to clients managed as needed
- Collaborating with other teams and departments to meet client needs and create new opportunities
- Ensuring timely and accurate delivery to meet customer needs and expectations
- Providing customer service to clients on all assigned accounts
- Negotiating contracts in the best interests of clients and organization
- Developing beneficial working relationships with all relevant stakeholders as well as vendors
- Escalating and managing client issues internally
- This person should be able to attend in person office meetings based on company/client needs
- Analytical skills to review client data
- Customer service experience to handle clients and customers from different industries and backgrounds
- Problem-solving abilities to help meet customer challenges
- Prior experience with Marketing tools and solutions preferred (i.e. Hubspot, SEO, PPC, etc.)
- Organizational ability and attention to detail to manage multiple accounts at one time
- Time management and multitasking skills to transition among client accounts easily
- Negotiation skills for creating and settling contracts
- Knowledge of the most common and most recent industry best practices
- Exceptional verbal and written communication skills to converse with clients
- Previous account management of 2 or more years preferred
- Understanding of MSP industry
Salary : $54,251 - $98,056