What are the responsibilities and job description for the Logistics Coordinator position at WORLD'S BEST CHEESES?
Join a stable, growing company with exceptional pay, premium benefits, and cutting-edge logistics technology!
World’s Best Cheeses has been delivering exceptional products for over 40 years. We supply more than 4,000 specialty items to 3,000 retailers nationwide. From our Armonk headquarters, our fleet of 36 trucks serves major distribution routes from Maine to Virginia, alongside our established operations in California.
We are seeking a tech-savvy Logistics Coordinator to manage and optimize our daily delivery operations. This critical role ensures our drivers, trucks, and routes run smoothly, efficiently, and safely. Utilizing a modern cloud-based tech stack, you will bridge the gap between order fulfillment and fleet execution, helping us continue our legacy of reliability and outstanding customer service.
Key Responsibilities
· Dispatch daily delivery routes, ensuring drivers and the internal operations team receive accurate schedules, load details, and real-time route instructions.
· Sequence and optimize routing structures to guarantee efficient, on-time next-day deliveries.
· Utilize Acumatica ERP to verify sales orders, monitor shipment status, and audit daily route fulfillment data.
· Leverage the Samsara fleet platform to track real-time truck locations, manage driver communications, and monitor Hours of Service (HOS) compliance.
· Synthesize data across both Acumatica and Samsara platforms to develop driver safety scorecards and fleet efficiency metrics to review with management.
· Monitor fleet activity actively throughout the day, providing professional support to customers and sales staff, problem-solving delays, and feeding updates to drivers.
· Coordinate truck maintenance schedules, managing routine repairs, mandatory inspections, and preventative service windows for our 36-vehicle fleet.
· Track, document, and organize fleet compliance files, including mileage tracking, service logs, and regulatory records.
· Partner closely with warehouse and operations teams to align daily picking schedules with pending transportation deployment needs.
Preferred Qualifications & Requirements
· 2 years of experience in logistics, dispatch, fleet operations, supply chain management, or high-volume customer service.
· Strong digital literacy with hands-on experience navigating cloud ERP environments (e.g., Acumatica, NetSuite, SAP) and telematics platforms (e.g., Samsara, Motive).
· Excellent communication skills, featuring a proven ability to professionally navigate fast-paced, high-pressure interactions with frustrated customers or drivers.
· Strong analytical mindset and critical-thinking skills—capable of interpreting multiple data dashboards simultaneously to resolve real-time shipping challenges.
· High level of organizational competency and multi-tasking fluency.
· A customer-centric, positive attitude with a focus on collaborative problem-solving.
· Familiarity with Department of Transportation (DOT) compliance standards is a plus (training is available).
· College degree preferred, OR an equivalent combination of trade certifications and explicit hands-on technical logistics experience.
Position Highlights & Benefits
· Compensation: $70,000 Base Salary
· Schedule: Full-time, Monday–Friday. 8:00 AM – 5:30 PM, 8:00 AM – 4:00 PM on Fridays).
· On-Call Note: Occasional on-call remote support may be required after hours or over the weekend during peak holiday seasons or other emergencies.
· Health Benefits: Competitive health (80% covered by WBC), dental, and vision insurance.
· Retirement: 401(k) retirement savings plan with a 4% company match.
· Job Security: Join an elite leader in specialty food logistics—over 40 years in business with zero corporate layoffs.
How to Apply
Submit your current resume directly by clicking Reply to this job listing. Qualified candidates will be contacted for an initial screening and software aptitude review.
About World’s Best Cheeses
We’re one of America’s leading specialty food importers, distributing more than 4,000 gourmet items to over 3,000 independent retailers. We’ve won more 'Food Oscars' from the Specialty Food Association than any other company in our space. Operating out of Armonk, NY, our direct store delivery fleet covers most of the Eastern Seaboard, backed by dedicated distribution operations in California.
Pay: $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $70,000