What are the responsibilities and job description for the Field Loss Prevention Manager position at World Market?
Who We Are
For over 60 years we have shared stories from across the globe that remind you of a time you cherish, a place you love and people who make you feel at home. We have inspired the home decorator, entertainer and gifter with our unique assortment of products sourced and designed around the world and we continue to be inspired by you. You, your authenticity, impact and distinction drive our success and inspires us to be inclusive, collaborative, open minded, adaptable, honest and respectful.
What You'll Do
The Field Loss Prevention Manager (FLPM) is responsible for reducing shrink and loss in stores. The FLPM will be a brand champion and drive results through proper coaching and training of all company policies and procedures. FLPM will execute the company shrink plan and address any internal and external issues as needed. The candidate will possess exceptional ability to identify and course correct shrink deficiencies with partnerships from Field and HR Leaders, the store management teams, and Home Office partners.
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
For over 60 years we have shared stories from across the globe that remind you of a time you cherish, a place you love and people who make you feel at home. We have inspired the home decorator, entertainer and gifter with our unique assortment of products sourced and designed around the world and we continue to be inspired by you. You, your authenticity, impact and distinction drive our success and inspires us to be inclusive, collaborative, open minded, adaptable, honest and respectful.
What You'll Do
The Field Loss Prevention Manager (FLPM) is responsible for reducing shrink and loss in stores. The FLPM will be a brand champion and drive results through proper coaching and training of all company policies and procedures. FLPM will execute the company shrink plan and address any internal and external issues as needed. The candidate will possess exceptional ability to identify and course correct shrink deficiencies with partnerships from Field and HR Leaders, the store management teams, and Home Office partners.
- Conduct both announced and unannounced store visits with Store Teams and Field Leaders
- Provide consistent documentation of visits and coaching points
- Partner in investigations with HR, Risk Management, and Field Leaders
- Promote and coach operational excellence as it relates to store and company losses
- Address shrink reduction through effective coaching and training of the Company Plan
- Oversee CCTV and video systems, including usage, maintenance, and training for store teams
- Manage physical security measures, including oversight of third-party guard services
- Lead and support internal, external, Organized Retail Crime (ORC) investigations
- Conduct interviews and interrogations utilizing Wicklander-Zulawski techniques
- 5 years of experience in multi-unit loss prevention management
- Strong background in operational excellence preferred
- Superior interpersonal skills and professional demeanor
- Excellent written and verbal communication skills
- Ability to interact effectively and professionally with employees and customers at all levels
- Detail-oriented with strong organizational skills
- Consistently maintains the highest level of integrity, confidentiality, and professionalism
- Proven ability to build and maintain strong relationships with local law enforcement, HR, and Field Leadership
- Comprehensive understanding of the criminal justice system and legal requirements for theft prosecution
- Collaborative team player with a strong commitment to supporting Home Office partners
- Work life balance is a priority (work from home flexibility).
- Up to 30% employee discount and product sample sales!
- A fun and supportive work environment where you feel welcomed and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Opportunities to make an impact through your passions.
- Wellness Programs including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
- Accrued Vacation, Sick Time and Personal Holidays.
- Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Salary : $100,000 - $130,000
