What are the responsibilities and job description for the Dental Technician position at World Lab USA?
仕事内容:
Job Summary
We are seeking a dedicated and enthusiastic Dental Technician Representative to join our team. In this role, we will find a department according to your expertise as a designer, scanner, fabricating models, finisher for crown, bridge or partial and denture.
you will provide exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive technical experience. The ideal candidate will possess strong communication skills and the ability to manage multiple tasks efficiently.
Responsibilities
- Design, scanning, fabricating models, finish crown, bridge or partial and denture
- Provide accurate shade matching, case planning, and adjusting services.
- Assist with technical inquiries and perform outbound calling to follow up on technical questions.
- Enter and maintain customer data in our computerized system accurately.
- Communicate effectively with team member to understand their needs and provide appropriate technical solutions.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
- Handle complaints professionally and work towards resolution in a timely manner.
- Participate in training sessions to improve product knowledge and technical service skills.
Requirements
- Previous experience in dental laboratory services is preferred.
- Strong communication skills in English; Japanese, or multilingual abilities are a plus.
- Proficiency in CAD/CAM entry with attention to detail is essential.
- Experience with dental techniques.
- Proficient computer skills, including familiarity with 3Shape software or similar tools.
- A positive attitude, strong problem-solving skills, and the ability to work well under pressure are crucial for success in this role.
- Join our team and contribute to delivering outstanding service that keeps our customers coming back!
その他:
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Commute:
- Plano, TX 75024 (Required)
Ability to Relocate:
- Plano, TX 75024: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30