Employee Benefits Client Associate, Advisory & Consulting

Company Overview

World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.

Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

Position Summary

• Receives guidance and or direction, to provide support to more senior colleagues, by following established workflows and procedures on routine work including ALL primary activities listed below.
• Contributes to a wide variety of activities supporting the design, financing, delivery, ongoing management, and communications of group benefits programs for EB clients. This position works both independently and on client teams in a fast-paced environment, managing multiple projects with competing priorities.
  
  

Primary Responsibilities

• Contribute to employee benefits strategy and the renewal/marketing process through gathering vendor/client information, preparing RFPs, inputting, tracking, and analyzing benchmarking data, providing value-added analysis and summaries, etc.
• Coordination and support of Form 5500 filing with vendor including client setup and data gathering
• Support carrier and vendor implementation, including policy checking, paperwork submittal, and coordinating final enrollment submission.
• Build and update fully insured financial dashboard, where applicable.
• Draft and edit client deliverables such as strategy and stewardship decks/reports.
• May be responsible for the preparation of monthly billing invoice for self-billed clients and tracking payments; auditing/reconciling monthly invoices to ensure billing accuracy for all clients
• Coordinate Benefits Administration technology implementation and annual configuration with technology team, including information gathering and system testing.
• Prepare, edit and /or proof open enrollment materials and presentations, coordinate and may deliver enrollment presentations and or answer employee questions, etc.
• Resolve claims or administrative issues on behalf of client and escalate claims issues by identifying where plan provisions were misapplied.
• Research and resolve client revenue variances for accuracy.
• Maintain and update BenefitPoint for all client and policy data files/documents
  
  

Work Experience

• Developing knowledge of BenefitPoint, Perfect Quote and World EB workflows.
• Developing knowledge World EB value proposition by segmentation, the applicable EB templates and standardized client service deliverables.
• Developing knowledge EB carriers and group insurance products, carrier portals, as well as ability to work within EB tools, systems, and templates, applying knowledge to middle and large.
• Possesses excellent verbal and written communication skills.
• Proficient in Microsoft environment, including but not limited to Word, Excel and Power Point. Can analyze data using advance formulas, create charts and graphs, and use templates and design elements effectively.
  
  

People Management

• No leading and managing. No people development responsibilities at this level.
  
  

Professional Licenses/Certifications

• Life and Health license and or obtains within first 90 days of hire.
  
  

Education

• Associate’s or Bachelor’s degree preferred, but equivalent work experience would be considered
  
  

Compensation

This position is located in New York. The base salary for this position at the time of this posting may range from $67,200-83,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit https://www.worldinsurance.com/careers for more details.

Physical Demands

Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

To Executive Search Firms and Staffing Agencies

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.