What are the responsibilities and job description for the Cruise Account Executive position at World Fuel?
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Cruise Account Executive
Marine | Cruise and Energy Transition
Location: Miami, FL (Hybrid)
Schedule: Some Nights & Weekend Coverage Required
Overview
We are seeking a highly analytical and detail-oriented Cruise Account Executive to support our global Cruise and Energy Transition team. This role sits at the center of commercial activity, partnering closely with Sales, Trading, Operations and Finance to ensure seamless delivery and strong performance across a portfolio of cruise customers.
This is an excellent opportunity for someone looking to build a career in commercial strategy, trading or energy within a fast moving, global environment.
What You Will Do
Commercial Support and Coordination
Required
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
World Fuel Services, Inc.
Cruise Account Executive
Marine | Cruise and Energy Transition
Location: Miami, FL (Hybrid)
Schedule: Some Nights & Weekend Coverage Required
Overview
We are seeking a highly analytical and detail-oriented Cruise Account Executive to support our global Cruise and Energy Transition team. This role sits at the center of commercial activity, partnering closely with Sales, Trading, Operations and Finance to ensure seamless delivery and strong performance across a portfolio of cruise customers.
This is an excellent opportunity for someone looking to build a career in commercial strategy, trading or energy within a fast moving, global environment.
What You Will Do
Commercial Support and Coordination
- Partner with Sales and Trading teams to support day-to-day management of global cruise accounts
- Act as a key liaison across Operations, Finance, Marine Technical and Claims teams
- Help ensure contracts are executed accurately and customer commitments are met
- Identify risks and support solutions across commercial and operational activities
- Build and maintain dashboards tracking volume, demand, performance and margins
- Analyze trends to identify opportunities, gaps and inefficiencies
- Support leadership with insights for planning, forecasting and account strategy
- Track and maintain all RFPs, bids and tenders from submission through award
- Organize and manage contract data including pricing structures and key terms
- Support bid preparation with data analysis and pricing validation
- Capture insights from wins and losses to improve future strategy
- Validate invoices against contract terms, pricing and delivered volumes
- Investigate discrepancies and resolve issues with internal partners
- Track and coordinate customer claims from intake through resolution
- Maintain visibility into claim status and financial exposure
- Identify recurring issues and recommend process improvements
- Prepare and validate data for customer QBRs
- Support development of clear, insight driven presentations
- Help shape messaging for senior level customer discussions
- Identify opportunities to improve efficiency through standardization and automation
- Support development of scalable processes and tools
- Contribute to continuous improvement across systems and workflows
Required
- Bachelor’s degree in business, finance, economics or related field
- Strong analytical and problem solving skills
- Advanced Excel and Microsoft Office skills
- High attention to detail and strong organizational ability
- Comfortable working in a fast paced, high volume environment
- Strong communication skills and ability to work cross functionally
- Experience in marine, cruise, logistics or commercial support
- Exposure to contracts, invoicing, tenders or claims processes
- Experience with reporting, KPIs or performance analytics
- Interest in energy, marine fuels or global trade
- High visibility role with exposure to senior leadership and global accounts
- Clear path into commercial, trading or strategic roles
- Opportunity to work in a growing sector focused on energy transition
- Collaborative, fast paced Miami based team environment
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
World Fuel Services, Inc.