What are the responsibilities and job description for the Senior Director, Office of the President & CEO position at World Food Program USA?
POSITION DESCRIPTION: The Senior Director for the Office of the President is a detail-oriented trusted advisor to the President and CEO, ensuring exceptional operation of all aspects of the President’s Office. This role manages the Office of the President, oversees high-level administrative functions, plays a key role with the strategic plan and board of directors, and facilitates communication between the President and CEO and internal/external stakeholders. Key duties include driving major projects from concept to completion, establishing project frameworks, improving processes, and reporting on progress to leadership. The Senior Director plays a critical role in advancing WFP USA’s mission by living the organizational values, driving operational excellence and enabling strategic decision making.
KEY RESPONSIBILITIES: The Senior Director has three major components: operational excellence for activities of the President’s Office, coordination for organizational strategic priorities and serving as liaison to the Board of Directors and the President’s Advisory Council.
President’s Office Management
- Supervise Senior Manager, Board Relations and Special Projects and Executive Assistant to the CEO.
- Oversee operations for the Office of the President, including budget management for the office and Senior Leadership Team (SLT) member requests.
- Establish best practices, expectations for effective coordination, and operational efficiency.
- Oversee the coordination and accuracy of the President and CEO’s schedule including travel, itineraries, and agendas in close coordination with each Senior Leadership Team member.
- Work with Senior Leadership Team members to identify and prioritize strategic opportunities to engage President and CEO.
- Establish best practices throughout organization around communications for the President and CEO in a way that also supports organizational values of collaboration, respect, accountability, inclusiveness, and optimism.
- As needed, accompany the President and CEO for organizational meetings and events.
- Review briefing materials, presentations, and reports for the President and CEO’s meetings, conferences, and public engagements.
- Take ownership of high-priority, ad-hoc projects as directed by the President and CEO leadership, ensuring they are completed skillfully and on schedule.
Strategic Plan and Global Coordination
- Assist with the coordination and support of the World Food Program USA’s strategic plan across all departments, prepare briefing materials, manage action items and monitor organization-wide key performance indicators.
- Work with President and CEO to ensure alignment of vision with SLT.
- Foster a culture of teamwork and collaboration between the World Food Programme (WFP) and World Food Program USA in support of the “One WFP” initiative that embodies a one team, one goal approach for working together successfully.
- Oversee large, cross-functional, organization-wide projects and initiatives such as All Staff meetings and Annual Staff retreat.
- Prepare SLT meeting agendas and ensure appropriate and consistent dissemination of strategic updates to staff through all staff meetings and written communications.
Board of Directors and President’s Advisory Council
- Support President and CEO in planning and coordination of Executive Committee activities.
- Plan and organize President and CEO’s Board and Advisory Council member engagements and action items.
- Oversee Board meeting planning and processes, including meeting preparation, agenda development, preparation of reports and talking points for the President and CEO and management of follow-up actions.
- In accordance with governance best practices, develop and maintain the Board of Directors handbook as well as all relevant documents pertaining to By-Laws, resolutions and term limits.
- Manage communications with the Board of Directors and Advisory Council collaboratively with the President and CEO, ensuring timely information flow and excellent relationship management.
Qualifications:
A well-qualified candidate will possess:
- 12 years of relevant work experience in at least one functional area (e.g., executive office operations, strategic planning, board relations).
- 6 years of management experience
- Bachelor’s degree or equivalent years of experience.
- Strong technical fluency in Microsoft Office Suite (Excel, PowerPoint), Salesforce or other CRM
- Strong interest in humanitarian assistance, international development or global hunger.
- Self-starter with the ability to manage and prioritize multiple tasks and projects at the same time with minimal oversight.
- Extremely organized and detail oriented with a strong systems mindset.
- Strong team player with a collaborative work ethic and ability to work well across WFP USA, with WFP and with external stakeholders.
- Excellent interpersonal and communication skills.
- High emotional intelligence.
- Must live in the greater Washington, DC area and able to commute to our DC office daily (4 days a week minimum) or as needed.
Salary : $155,000 - $160,550