Night Auditor

The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team!

The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends.

Primary Responsibilities

The following are highlight items and not meant to be all-inclusive of this position:

• Greet, register, and assign rooms to guests
• Responsible for issuing room keys and important information to guests
• Responsible for making lodging reservations and checking lodging availability
• Verifies credit card authorization or collect cash payment for all guests
• Answer telephone line and transfer to proper departments or guest rooms
• Review guest accounts and charges upon guest check-out
• Stocking, inventory and cashiering of guest marketplace
• Seasonal golf cart reservations and ensures all required forms are completed by guests
• Be familiar with daily events
• Constant contact with housekeeping and maintenance departments with guest issues or concerns
• Ensure complete guest satisfaction
• Ensuring daily checklists are completed
• Completes any direct assignment from Manager
• Balance credit card and cash paperwork for entire day
• Process credit cards for Settlement
• Close out day for facility and print reports
• Insert information from day end reports into spreadsheets for General Manager and Ownership
  
  

Qualifications, Education, Experience, Skills, And Abilities

• Previous hospitality/service industry experience preferred
• Strong oral communication skills
• Ability to maintain a professional and courteous behavior at all times
• Strong computer skills
• Ability to work in high paced environment
• Strong Customer Service skills
• Ability to Multitask
  
  

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.