Bell Person | The Equestrian Hotel

The World Equestrian Center-Ocala is currently seeking a Bell Person to join our team!

The Bell Person is primarily responsible for welcoming all guests to the resort as well as bidding them farewell. The Bellman typically remains in the lobby at the main entrance, but also assists our guests with luggage at the Residences, orienting guests with the features of our resort, making deliveries, stores and organizes luggage, assist guests with check-in and check-out if necessary and assisting our guests in any way to make them feel more comfortable.

Primary Responsibilities

• Greet and welcome guest to the establishment and offer professional valet services.
• Accommodate guests by opening doors and assisting with luggage or other heavy items.
• Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot.
• Answer guests' questions regarding local attractions, hotel amenities and other available services.
• Organize and file paperwork regarding guests' vehicles and daily transactions.
  
  

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

Physical Requirements

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of this position.

• Must be able to lift, push, pull, and carry a weight of 50lbs.
• Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Associate is often required to sit and use his or her hands and fingers to handle or feel.
• Vision abilities required by this job include close vision.
• Associate must talk and hear.
  
  

Qualifications, Education, Experience, Skills And Abilities

• Ability to communicate professionally.
• Customer service experience and friendly demeanor.
• Ability to work in a standing position for hours at a time.
• Accountability and personal integrity are essential as the nature of the position allows access to a client's personal and private information.
• Ability to multitask and tend to several customers at once.
• Experience driving vehicles with both manual and automatic transmission.
• Organizational skills are necessary to quickly recall the location of vehicles and their appropriate keys.
• Superior customer service skills are required.
• Customer service experience required.
• Experience in hotel setting preferred.
  
  

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities.

We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit a background check prior to employment.