What are the responsibilities and job description for the Team Leader position at World Emblem Internatio?
At World Emblem, we are dedicated to delivering top-tier decorated apparel and emblem solutions with precision and pride. We foster a fast-paced, quality-driven environment where teamwork, efficiency, and continuous improvement are key to our shared success.
Role Overview
As the Quality Control Team Leader, you will lead the team responsible for inspecting, sorting, counting, and grouping finished embroidered products in our Single Head department. You will serve as a hands-on leader on the production floor, acting as the primary quality liaison between machine operators, finishing, grouping, and shipping teams to ensure every order meets World Emblem standards.
Team Leadership & Operations: Lead, train, and assign daily tasks to the QC finishing and grouping team members. Prioritize rush orders and tight deadlines to ensure on-time shipping.
Quality Inspection: Inspect finished pieces against approved proofs for stitch quality, thread breaks, registration, color accuracy, backing, and overall finish.
Accuracy & Compliance: Ensure team members verify order specs (design, quantity, size, color) against work orders, as well as sort, count, group, and label items for packaging.
Defect Management: Catch defects early, pull non-conforming items, and communicate directly with machine operators and supervisors to correct issues at the machine level.
Reporting & Tracking: Monitor and report daily output metrics, defect rates, rework, and inventory shortages.
Safety & Maintenance: Maintain an organized, safe, and clean working area following 5S principles.
Hands-on Support: Step in to assist with hands-on inspection and grouping whenever additional support is needed.
Eye for Detail: Exceptional visual awareness with the ability to spot subtle defects quickly.
Basic Skills: Strong basic math skills for precise counting and the ability to read/understand production paperwork.
Tech-Savvy: Basic computer proficiency (ability to use production tracking systems and email).
Communication: Clear, constructive communication skills to give effective feedback across teams.
Work Ethic: Reliable, organized, and adaptable in a fast-paced manufacturing environment.
Ability to stand and/or sit for extended periods during shift.
Capability to lift between 10 to 20 lbs.
Repetitive hand/wrist movements.
Good close-up vision and strong color perception.
100% Accuracy: Orders leave the department complete, correct, and delivered on time.
Defect Reduction: Quality issues are caught on the floor before shipping, keeping customer returns to a minimum.
Strong Teamwork: A well-trained, highly efficient team working seamlessly together.