Business Analyst

World Book is on a mission to empower learners and educators worldwide through trusted, engaging, and innovative digital learning experiences. As a 100 yearold education leader transforming into a global EdTech platform, were building intuitive tools that accelerate student success and help teachers do what they do best teach.

Were seeking aBusiness Analyst to connect strategy, data, and execution across our Agile development teams. This role serves as the critical bridge between product management, engineering, editorial, and customer-facing teamstranslating business needs into clear, actionable requirements that deliver measurable value to teachers and students.

Youll play a key role in advancing our digital transformation, supporting initiatives such as our AI-driven product, ClassMate learning platform, World Book Online, and data-driven lesson builder tools.

Key Responsibilities

• Partner with Product Manager, Product Director, and stakeholders to gather, analyze, and document requirements that drive clarity and alignment across teams.
• Translate business goals into user stories, acceptance criteria, and workflows within an Agile/Scrum environment.
• Collaborate with UX, Data, and Engineering teams to design functional solutions and data models that improve product usability and learning impact.
• Perform gap analyses and process mapping to identify opportunities for automation, scalability, and continuous improvement.
• Facilitate sprint planning, backlog grooming, and retrospectives, ensuring business priorities are reflected in development activities.
• Lead user acceptance testing (UAT) and validation of new product features before release.
• Collect and analyze post-launch metrics to evaluate product effectiveness and support iterative improvements.
• Create and maintain clear documentation (process flows, data dictionaries, and requirement specifications) to ensure knowledge continuity.
• Support integration of AI, metadata tagging, and content personalization initiatives across World Books platforms.
• Serve as a liaison between stakeholders and technical teams, ensuring transparent communication and timely delivery.

Qualifications

• Bachelors degree in Business, Computer Science, Information Systems, or related field; MBA or equivalent experience preferred.
• 35 years of experience as a Business Analyst, Product Analyst, or equivalent role within an EdTech, SaaS, or digital content environment.
• Strong understanding of Agile/Scrum principles; experience in Jira, Confluence, or similar tools required.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Proficiency with data visualization/reporting tools (e.g., Power BI, Tableau, Looker).
• Familiarity with API documentation, integrations, and system workflows.
• Outstanding written and verbal communication skills; able to present complex ideas clearly to both technical and non-technical audiences.
• Strong project management and organizational skills, with a proven record of delivering on commitments.
• Experience in AI, data analytics, or learning technology environments is a plus.

About World Book

World Book, a Chicago-based subsidiary of Marmon and Berkshire Hathaway, creates award-winning digital and print educational products for lifelong learners. Since publishing our first encyclopedia in 1917, weve continued to innovate across digital reference, curriculum solutions, and interactive learning platforms always grounded in trust, readability, and educational excellence.

Our Culture

Education changes everything. Were a team of self-starters, innovators, and lifelong learners who thrive on collaboration and creativity. If you want to contribute to a century-old mission with a future-facing vision to make learning engaging, accessible, and human come join us.