What are the responsibilities and job description for the Cloud Engineer position at World Acceptance Corporation?
Essential Duties and Responsibilities:
Assessing existing IT infrastructure and developing strategies to migrate or build applications and data to and from the cloud
Choosing the appropriate cloud services (compute, storage, network, database) based on requirements
Setting up and managing cloud infrastructure components such as virtual machines, load balancers, front door, CDNs, app services, and networking.
Using scripting languages to automate cloud management tasks and streamline deployments.
Implementing robust security measures on cloud platforms to protect sensitive data, including access control and encryptions.
Monitoring cloud usage and identifying opportunities to reduce cloud expenses.
Diagnosing and resolving issues related to cloud infrastructure and applications.
Tracking the performance of cloud applications and identifying bottlenecks.
Maintain and support Go Anywhere MFT platforms that process secure data transfers; create accounts and SFTP sites as requested; develop and maintain process design documentation, end-user guides, and operating procedures for our Go Anywhere platform as applicable
Prepares technical implementation plans that provide integrated solutions, including actions, milestones, timelines, and critical paths for complete solutions.
Responsible for configuration management and documentation of system topologies
Work closely with the Information Security team to quickly remediate any security concerns that arise
Provide Level 3 support to the Service Desk team
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required:
Knowledgeable in managing Linux servers, ensuring system security, efficiency, and reliability.
Knowledgeable in SQL database environment, performing maintenance tasks and optimization of the environment, and ensuring data integrity and security.
Active Directory experience (including promoting/demoting controllers, managing Active Directory DNS, FSMO roles, etc.)
Microsoft 365 Administration (including advanced Exchange, SharePoint, Teams, and EntraID administration)
Understanding of network protocols (TCP/IP, UDP, SNMP, SMTP, DHCP, and DNS), software network security, and port-level communication (i.e. firewall configuration)
Experience automating repetitive tasks with scripting with one or more of the following technologies and/or equivalent: (batch files, PowerShell, VBScript, WMI, etc.)
System performance tuning, trending, and analysis
Virtualization and cloud system management experience (i.e. VMWare, Azure, AWS, etc.)
Strong analytical skills
Ability to learn quickly and tackle new and technically complex problems
Ability to work in a fast-paced environment with changing needs and requirements
Must be detail-oriented and an organized thinker who is service-minded with solid communication skills
Education and Experience:
Bachelor's or Associates degree in Information Technology or related field with 5 years' experience in systems administration.
Microsoft or VMware certifications are required.
Virtualization and cloud system management experience (i.e., VMWare, Azure).
Experience in Windows Server administration/management.
Experience with Linux-based operating systems, specifically IBM AIX.
Physical Demands:
Must be able to remain in a stationary position constantly.
Occasionally, light lifting to 25 pounds may be required.
Work Environment:
Office environment.
Occasional travel may be required.
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.