What are the responsibilities and job description for the Business Operations position at Workwolf?
Job Summary
Business Operations
Alleviate Health
Full-time
In-Office | San Francisco, CA, United States
Alleviate Health automates patient recruitment for clinical trials using AI agents that coordinate across SMS, voice, and email. Clinical trial delays cost $600K to $8M per day; Alleviate's solution helps research sites close that gap. The company is already working with 7 of the top 15 research site networks in the country, including Alcanza Clinical Research, CenExel, Centricity Research, M3 Wake Research, Eximia Research, and Profound Research. Battle-tested across 500K patient interactions, 190 sites, and 300 trials. Backed by Andreessen Horowitz with strategic investors including the co-founder of Flatiron Health and the CEO of Tennr.
About The Role
High-ownership role reporting directly to the CEO. You'll own customer deployments end-to-end, managing the full arc from onboarding to optimization. This is not a playbook-heavy position; you will build processes from scratch as the company scales, balancing tactical execution with strategic thinking about how to deliver complex AI systems reliably.
What You'll Own
Business Operations
Alleviate Health
Full-time
In-Office | San Francisco, CA, United States
Alleviate Health automates patient recruitment for clinical trials using AI agents that coordinate across SMS, voice, and email. Clinical trial delays cost $600K to $8M per day; Alleviate's solution helps research sites close that gap. The company is already working with 7 of the top 15 research site networks in the country, including Alcanza Clinical Research, CenExel, Centricity Research, M3 Wake Research, Eximia Research, and Profound Research. Battle-tested across 500K patient interactions, 190 sites, and 300 trials. Backed by Andreessen Horowitz with strategic investors including the co-founder of Flatiron Health and the CEO of Tennr.
About The Role
High-ownership role reporting directly to the CEO. You'll own customer deployments end-to-end, managing the full arc from onboarding to optimization. This is not a playbook-heavy position; you will build processes from scratch as the company scales, balancing tactical execution with strategic thinking about how to deliver complex AI systems reliably.
What You'll Own
- Own end-to-end customer deployments, managing scope, timeline, and customer success metrics
- Deploy AI agents into customer environments and iterate based on real-world performance data
- Design and scale operational processes for multi-site customer rollouts
- Communicate directly with research site networks to understand requirements and manage expectations
- Build systems and workflows from scratch when playbooks don't exist
- 2 to 6 years of experience at a startup, consulting firm, or investment bank with demonstrated ability to manage complex projects or operations
- Extreme ownership mindset; comfortable operating without a defined playbook and adapting to ambiguity
- Top-tier school background (top 10-15 universities like Harvard, UPenn, or equivalent) with rigorous analytical training
- In-person at San Francisco HQ
- Prior consulting background at Bain, McKinsey, or BCG signals the structured thinking and client management skills the role demands
- Early-stage startup experience scaling from zero to Series A or B; you understand how to build operations at velocity
- High agency; demonstrated ability to figure things out independently without waiting for direction
- 401(k) retirement plan
- Free lunch and dinner provided on-site
- Visa sponsorship available on a case-by-case basis
- Equity: 0.2% to 0.6%
- Pending Approval
- Initial Screen
- First Round
- Second Round
- Offer
- Hired
Salary : $8,000 - $600,000