Bank Exceptions Specialist HOA

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have an Exceptions Specialist HOA opportunity with one of the nation’s premier relationship-based business banks. The organization embraces a culture of empowerment, progressive thinking, and entrepreneurial spirit, providing team members with the opportunity to make an impact and play an important role in shaping the bank’s future.

Exceptions Specialist HOA responsible for the specific duties listed below.

Your specific duties will include:

• Completing daily non-post reports.
• Reviewing large items daily.
• Processing daily Non-Sufficient Funds (NSF)/Overdraft reports.
• Providing fraud intake support and resolution.
• Serving as the primary contact for outbound and inbound wire discrepancies and research.
• Resolving return mail exceptions.
• Clearing invalid account non-posts daily.
• Addressing stop payment suspect report exceptions.
• Managing Verification of Deposit (VOD) exceptions for unauthorized signers.
• Conducting client outreach on exception items through internal partners.

Required qualifications for the position include: 

• 2–3 years of work experience in financial institutions.
• Strong knowledge of banking processes, chargebacks, and returns.
• High school diploma or equivalent.

Preferred qualifications for the position include: 

• 1–2 years of experience in HOA banking.
• 1–2 years of experience in adjustments/returns.
• 2–3 years of experience as a teller.

Pay Rate Range: $21.00 -$23.00 an hour

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515. 
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