Sales Support Coordinator

JOB PURPOSE

Perform duties to provide support to management, the sales team, and customers, which includes but is not limited to printing and maintaining the production printer and processing and project managing all sample requests.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Creates sample orders per request from customers and Sales Team and ensures they ship in a timely fashion. 
• Manage inventory levels of sales samples, printing needs, promo items, and sales tools.
• Ensures work assignments are completed accurately and within set timeframes.
• Continues development of personal and professional skills through formal and informal training.
• Perform other duties as assigned and needed.
• Print all Literature that is needed and requested by sales, customers, and leadership
• Project Manage all Sample requests for Color Palette, WB TOPS, WB Built Furniture
• Support Tradeshow needs as assigned
• Coordinate needs for Events onsite and as needed at off site meetings.
• Other duties as assigned by manager

SUPERVISORY/MANAGEMENT RESPONSIBILITIES

None

COMPETENCIES

• Communication: Articulate complex matters and effectively express ideas and information in a clear and organized manner, so it is understood by others, both orally and in writing.

• Critical Thinking: Seek information, use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and make conclusions.
• Initiative:  Identifying what needs to be done and performing those duties fully without being asked or before the situation requires it.

• Teamwork and Cooperation: The ability to work cooperatively within diverse teams, work groups, and across the organization, to achieve group and organizational goals.
• Customer Service: Able to develop and maintain strong relationships by listening, understanding, and responding to identified needs in a timely manner.

MINIMUM REQUIRED QUALIFICATIONS:

Education: High School Diploma or GED equivalent. 

Experience and/or Training: None

Licenses/Certificates: None

Technology/Equipment: Proficiency working in Microsoft Office Suite.

PREFERRED QUALIFICATIONS

Education: None

Experience and/or Training: 

• Experience in Administrative Services and Functions. 
• Experience working in Smart Sheets.

Licenses/Certificates: Driver’s License.

Technology/Equipment: Proficiency in InSight 2020 or equivalent operating system.

PHYSICAL AND MENTAL DEMANDS:

Standing and walking for 5-7 hours, sitting at desk for 1-3 hours per 8 hour shift. Walking, speaking, hearing, and seeing. Listen and observe the environment for hazard prevention. Use hands for tools and typing. Regularly lift up to 50 lbs. Some tasks may require the employee to bend, stoop, twist, and turn.  

WORKING ENVIRONMENT:

Indoor working environment. Office is temperature-controlled all year round. Production may be hot in the Summer and temperature-controlled in the Winter. Moving machinery, i.e. forklifts, moveable carts, etc.; uneven ground where cart tracks are identified. Air quality may be dusty and potentially require additional PPE in certain areas. Sound level below 85 decibels except in areas specified as requiring hearing protection. 

EMPLOYER STATEMENT: 

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. The mental and physical requirements are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description represents characteristics the individual may encounter while performing the essential functions of this position.

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