What are the responsibilities and job description for the Sales Executive position at Workspace Interiors, Inc.?
Sales Executive
About WorkSpace Interiors
WorkSpace Interiors is more than just a commercial furniture and services provider - we're a team dedicated to designing and furnishing spaces that foster connection, support collaboration, and drive success for organizations of all sizes. As a multi-year Steelcase Premier Partner offering a wide range of leading brands, we serve as a trusted advisor, guiding customers from ideation to occupancy to ensure their spaces work for them.
Our Culture
What truly sets us apart is our people. We believe that Success Begins Inside - not just for our clients, but for our team. Our culture is defined by five core values:
- Serving Others First
- Being Truthful and Doing the Right Thing
- Embracing Candid Conversations to Minimize Drama
- Staying Tenacious and Results-Focused
- Always Being a Lifelong Learner
Beyond the workplace, we believe in giving back. We actively support our team's involvement in local volunteer efforts and partner with organizations to strengthen our communities.
Job Purpose
The Sales Executive drives new business growth within an assigned territory and vertical market, converting prospects, former customers, and competitive accounts into new WSI relationships. Success in this role means consistently meeting or exceeding annual sales and profit goals while building WSI's reputation as a trusted advisor from first contact through project close-out.
Key Responsibilities
Prospecting and Business Development
- Identify new sales opportunities through cold calling, Work Life Center visits, and business-to-business outreach
- Develop and execute an annual territory strategy with the Sales Manager to attract new customers
- Monitor local business publications, construction bulletins, and real estate/acquisition announcements for potential leads
- Attend industry and community events to build business and relationship opportunities
- Host educational and networking events (lunch and learns, CEUs, happy hours) to build brand awareness
Opportunity Management
- Screen and qualify opportunities by analyzing job requirements, timelines, financial position, and competitive dynamics
- Develop relationships with qualified leads and uncover needs through discovery questions on project timing, budget, and constraints
- Determine target strategy for each prospect based on risk and opportunity
- Research competitors and bring strategic defense recommendations to the WSI team
Sales Execution
- Partner with Sales Support to shape a solution that maximizes sales volume and customer satisfaction
- Work with Design on drawings, specifications, and product/finish selection
- Present customers with a detailed, benefit-focused product presentation and quote, revising as needed with the sales and design coordinator
- Discuss terms and conditions, obtain signatures, credit applications, and deposits as required
- Follow up, negotiate, and close business; coordinate order placement and installation tracking with the sales and design coordinator
- Complete final walkthrough and punch list for each project and assist with job close-out
- Administer annual and job-specific customer satisfaction surveys
- Identify annuity account potential and ensure smooth transition to the annuity account manager
Administrative
- Maintain accurate sales projections and target lists in the CRM and ERP systems
- Follow the training path set by the department manager and complete annual team member objectives
- Complete the Onboarding package and Product Training School
Required Skills & Knowledge
Hard Skills
- Proficiency with CRM and ERP tools
- Ability to build accurate sales projections and manage a pipeline
- Working knowledge of commercial furniture products, finishes, and solutions (training provided)
Soft Skills
- Strong prospecting, discovery, and negotiation skills
- Ability to build trust and long-term relationships with customers
- Self-motivated, tenacious, and results-driven
- Comfortable presenting to and networking with business decision-makers
Qualifications
Education
Bachelor's degree preferred, or equivalent experience
Experience
5 years of B2B sales experience required. Previous experience in the design industry is welcomed and valued.
Physical Requirements
Ability to travel locally within the assigned territory for client visits, site walks, and industry events
Work Locations
Kingsport, TN
Compensation
Competitive base salary plus uncapped commission, with top producers earning well into six figures. A generous income guarantee is available during ramp-up for qualified candidates.
What We Offer
We invest in our people - starting with benefits that are rare in our industry.
100% Employer-Paid Benefits
- Health insurance - fully covered, no premium cost to you
- Short-term & long-term disability - fully covered
- Life insurance ($20,000) - fully covered
- 401(k) with company match
Additional Benefits
- Flexible work schedule
- Paid time off and holidays
- Dental and vision insurance
- Supplemental life insurance
- Health Savings Account (HSA)
- Dependent Care Flexible Spending Account (FSA)
- Additional ancillary benefits available
Ready to join our team? Learn more about us at www.workspaceinteriors.com
Salary : $80,000 - $100,000