Director of Business Solutions

Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs
that evolve alongside today’s changing workforce.
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Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current opportunity: Director of Business Solutions
Full time Hybrid role
Location: Sydney, Australia

What you will do: 

Workplace Options is seeking a Director of Business Solutions to lead strategic partner development and alliance growth within the Australian market. This role is responsible for identifying, developing, and expanding high-value reseller and wholesale partnerships, particularly within insurance, group benefits, and wellbeing ecosystems. The role plays a critical part in shaping go-to-market strategies, driving pipeline growth, and influencing long-term commercial success. 

Responsibilities: 

• Identify, prospect, and develop new strategic alliance and reseller partners within the assigned territory
• Build and manage a strong pipeline of wholesale and partnership opportunities using structured market research and outreach
• Engage and influence senior decision-makers including CEOs, founders, and executive leaders
• Drive insight-led, consultative partner conversations aligned to partner needs and market dynamics
• Collaborate closely with Account Managers, Product, Marketing, and Sales Enablement teams to shape go-to-market strategies
• Coordinate subject matter experts into the sales cycle to support complex partnership discussions
• Gather and share market intelligence to inform product positioning and partnership strategies
• Ensure successful handover and ongoing alignment with internal teams to support partner success
• Perform additional duties aligned to business growth objectives as required

Qualifications/Skills: 

• Bachelor’s degree in Business, Marketing, or a related customer-focused discipline
• Experience within EAP, insurance, group benefits, or wellbeing industries
• Familiarity with Microsoft Office Suite and CRM platforms
• Proven experience in business development and strategic partnerships within insurance, wholesale, channel sales, or reseller environments
• Strong executive-level network and credibility with senior stakeholders
• Demonstrated consultative selling and relationship-building capabilities
• Experience managing pipelines, forecasting, and performance tracking using CRM tools
• Ability to influence cross-functional teams and align internal stakeholders
• Strong communication, negotiation, and presentation skills

What we offer: 

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Superannuation, Health insurance, Workers Compensation, Military Leave, Long Service Leave, Community Service Leave, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

 

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).