What are the responsibilities and job description for the Fitness Appointment Setter / Membership Advisor (Base + Commission) position at Workout Anytime - Wilkins?
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Profit sharing
- Training & development
- Wellness resources
Fitness Appointment & Membership Specialist (Hourly Commission)
Workout Anytime – Raleigh & Rolesville, NC
About the Role
Workout Anytime is growing and looking for a high-energy, motivated Fitness Appointment & Membership Specialist to help expand our reach. You’ll contact new leads, book gym tours and success sessions, and help new and existing members take the next step in their fitness journey.
This is a results-driven role designed for someone who thrives in a fast-paced environment and wants to be rewarded for performance.
Why This Role Matters
You are the first point of contact for new members. Every appointment you set directly impacts our growth, the success of our sales team, and the experience of our members.
This is not a front desk job—it’s a hands-on opportunity to develop professional sales skills, earn commissions, and advance quickly.
Schedule & Environment
- Full-time, 38–40 hours per week
- Monday–Thursday: 10 AM – 7 PM
- Friday: 10 AM – 2 PM
- 80% in-club / 20% remote (based on monthly performance and events)
- Optional Saturday call block (10 AM – 2 PM) for additional commissions
Responsibilities
- Contact new and existing leads via phone, text, and messaging
- Schedule membership consultations and fitness success sessions
- Confirm all appointments to ensure high show rates
- Follow up with no-shows and rebook promptly
- Track all activity in CRM with accuracy
- Participate in weekly performance and coaching sessions
Performance Expectations
Metric Weekly/Goal Description
Appointments Set | 60–75 | Membership success session bookings
Appointments Shown | 40–50 | Tracked and paid per show
Show Rate | 65–70% | Indicator of quality
New Sales from Appointments | 20–25 | Closed by Sales Manager or Fitness Director
Appointments Set | 60–75 | Membership success session bookings
Appointments Shown | 40–50 | Tracked and paid per show
Show Rate | 65–70% | Indicator of quality
New Sales from Appointments | 20–25 | Closed by Sales Manager or Fitness Director
Compensation
-
Base Pay: $10–$14/hr
-
Commission: $5 per appointment that shows
-
Bonus: After 50 shows in a pay period (2 weeks), all shows retroactively pay $10 each
-
OTE: $40,000–$50,000 /year (uncapped)
- Example: 60 shows/week = $1,000 weekly income
- Example: 60 shows/week = $1,000 weekly income
Ideal Candidate
- Motivated by goals and performance-based pay
- Excellent communicator by phone and text
- Organized, coachable, and detail-oriented
- Passionate about fitness, people, and growth
- Positive and competitive team player
Career Path
Top performers advance fast:
Appointment & Membership Specialist → Lead Setter → Sales Manager → Multi-Club Sales Director
Appointment & Membership Specialist → Lead Setter → Sales Manager → Multi-Club Sales Director
We promote from within and reward measurable results, not tenure.
Summary
If you’re competitive, driven, and want a role where your income reflects your effort, this is your chance. Help people take their first step toward better health while building your career in fitness sales.
Apply now to join the Workout Anytime team and start earning based on performance.
Flexible work from home options available.
Salary : $40,000 - $50,000