What are the responsibilities and job description for the Manager, Digital Engineering position at Working at Signature Aviation?
At Signature Aviation, we are transforming aviation operations by delivering modern, responsive platforms that empower team members and streamline critical business workflows. We are seeking a Manager, Digital Engineering with strong expertise in Order Management Systems (OMS) to lead cross-functional engineering teams focused on building custom responsive applications tightly integrated with OMS, DSF, CRM, ERP, payments, and other third-party platforms. This role will oversee the delivery of OMS-centric programs and digital initiatives, ensuring scalable, secure, and high-performing solutions while driving collaboration across product, design, and enterprise systems teams.
Qualifications:
Minimum Education and/or Experience:
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Proven experience (8 years) in digital engineering leadership roles, preferably in large-scale enterprise or digital-first environments.
Additional knowledge and skills:
- Strong background in OMS platforms, React, CMS (AEM), microservice architecture, and API-first integrations.
- Experience implementing Agile product operating models and delivering OMS and digital solutions via iterative sprints.
- Hands-on experience with DevOps tools/practices and SRE principles.
- Strong understanding of integrating OMS with CRM systems, ERP, pricing, and payments infrastructure.
- Demonstrated ability to hire, mentor, and scale high-performing engineering teams.
- Excellent communication, leadership, and stakeholder management skills.
- Excellent analytical, problem-solving, and communication skills, with the ability to translate business requirements into OMS-driven technical solutions.
- Proven track record of managing complex OMS projects and driving innovation within an organization.
Responsibilities:
OMS Platform Leadership: Lead the delivery and enhancement of OMS platforms to streamline order capture, fulfillment, and reconciliation processes.
Digital Platform Delivery: Manage the design, development, and deployment of responsive internal-facing applications integrated with OMS and enterprise systems.
Program Leadership: Drive delivery of large-scale OMS and digital initiatives, managing dependencies, milestones, and cross-functional collaboration.
Engineering Team Management: Build, mentor, and lead engineering pods delivering OMS integrations and modern UI experiences.
Architecture & Technology Oversight: Partner with architects to ensure OMS platform design aligns with microservices, API-first, and modern UI frameworks.
System Integration: Oversee integrations between OMS platforms and CRM, ERP, payments, DSF, and third-party services, ensuring security, scalability, and compliance.
Agile Delivery: Champion Agile methodologies (Scrum, SAFe, or similar) to ensure iterative, value-driven OMS and platform delivery.
Quality & Reliability: Promote DevOps practices, automated testing, and monitoring to ensure stability and performance of OMS-enabled solutions.
Stakeholder Collaboration: Partner with Product, Design, Operations, and Business stakeholders to align OMS capabilities with organizational needs.
Continuous Improvement: Identify opportunities to optimize OMS workflows and integrations for efficiency and scalability.
Risk & Compliance: Ensure OMS platforms and related integrations adhere to data security, payment compliance (PCI), and privacy standards.
Manage a team of engineers responsible for delivering OMS-focused digital platforms and integrations.
Provide career development, performance management, and mentoring for team members.
Manage budgets and vendor engagements for OMS and digital platform programs.
Foster a culture of continuous learning and professional development to ensure the team remains up to date with the latest trends and technologies.