Demo

Client Services Technician

WorkGenius Group
San Mateo, CA Contractor
POSTED ON 6/14/2026
AVAILABLE BEFORE 7/12/2026
Title: Client Services Technician

Industry: Autonomous Vehicle/Tech

Location: Foster City, CA

Duration: ~5 Months

Responsibilities

  • Provide onsite support 5 days a week
  • Manage Tier 1 support requests via emails, Slack and Jira/ServiceNow Service Desk tickets
  • Manage, work, and track tickets in our client's ticketing systems
  • Manage escalations to other IT staff
  • Identify and report support trends

Requirements

  • 1-3 years of experience in a similar IT Support role
  • Analytical and problem-solving skills to troubleshoot and diagnose issues
  • Demonstrated written communication skills to create useful support logs
  • Time management skills to provide updates and fixes within a promised time frame
  • High-level knowledge of commonly used software, hardware and applications

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.

ref_id: ab79678f-ab08-4975-a22a-8cc30a55df90

Salary : $45

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