What are the responsibilities and job description for the Information Verification Specialist position at WorkDynamX?
Position: Information Verification Specialist
Position Type: Temp to Perm
Location: Mt. Arlington, NJ (hybrid), 2 days/week required onsite (Wednesday and Thursday)
Hours: 8:30 AM – 5:00 PM, Monday - Friday
Industry: Life Science & Healthcare Software
Compensation: $23.56/hr
As an Information Verification Specialist, you will be making outbound phone calls, while following a script, to a list of healthcare practices and hospitals to verify and obtain the requested information per project, while following sampleability compliance guidelines for pharmaceutical companies to ship their product to the facility. The Information Verification Specialist will also research and pull information from various websites to support the development of new software applications for Healthcare License Solutions. This role will report to the Human Resources Manager.
What the Information Verification Specialist is doing:
Group Medical, Dental and Vision Insurance, Health Savings Accounts, Health Advisory Service, Life and AD&D Insurance, Short- and Long-Term Disability, Employee Assistance Program, Critical Illness and Accident Insurance, Legal Assistance, Dependent Care and Flexible Spending Account, Parking & Transit Benefits,401k plan, profit sharing plan (your eligibility date under this plan based on your Start Date), and 529 college savings access.
Benefits for WorkDynamX Employees on Assignment:
Temporary employees on assignment through WorkDynamX may be eligible for a range of benefits, including medical coverage with the option to enroll in enhanced plans after a waiting period. Voluntary vision and dental plans are also available after a waiting period. Employees may accrue paid sick leave and, if eligible based on hours worked, receive holiday pay. Additionally, a 401(k)-retirement plan with company match is available to eligible employees who meet minimum service requirements, in accordance with plan guidelines.
WorkDynamX is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by federal, state, or local law. We are dedicated to maintaining a respectful, professional environment for all team members.
#WDX
Position Type: Temp to Perm
Location: Mt. Arlington, NJ (hybrid), 2 days/week required onsite (Wednesday and Thursday)
Hours: 8:30 AM – 5:00 PM, Monday - Friday
Industry: Life Science & Healthcare Software
Compensation: $23.56/hr
As an Information Verification Specialist, you will be making outbound phone calls, while following a script, to a list of healthcare practices and hospitals to verify and obtain the requested information per project, while following sampleability compliance guidelines for pharmaceutical companies to ship their product to the facility. The Information Verification Specialist will also research and pull information from various websites to support the development of new software applications for Healthcare License Solutions. This role will report to the Human Resources Manager.
What the Information Verification Specialist is doing:
- 85% of time is spent making an average of about 200-250 outbound calls a day verifying healthcare provider’s information (office addresses, specialty, status, etc) with the use of a script.
- 15% of time is spent researching and pulling information from various websites to support the development of new software applications for Healthcare License Solutions.
- Data entry of the information verified through outbound calls into MVS and Call ID.
- Manage multiple projects and meet project deadlines.
- Attending weekly team meetings and actively participate.
- High School diploma required
- Associates degree in any discipline; preferably in business administration coursework is a plus
- 1 years’ experience in a Call Center environment
- Microsoft Word, Excel and Outlook
- Web based software experience preferred
- Ability to work in a fast-paced environment.
- Must be able to meet daily productivity quotas without sacrificing quality consistently.
- Ability to multi-task, have a great work ethic, strong typing skills and is reliable.
- Clear and pleasant phone voice able to keep dialing through rejection of individuals who decline to provide the information we are seeking for.
- Exceptional customer service, active listening, and verbal and written communication skills.
- Brings a friendly and positive attitude to work and enjoys talking on the phone.
- Computer literate - able to use a computer and navigate different systems while making calls and inputting data into the systems.
- Ability to work flexibly, organize own workload and effectively manage competing priorities.
- Excellent attention to detail and accuracy maintaining consistently high-quality standards.
- Ability to work independently, with minimal supervision, and within a team environment
Group Medical, Dental and Vision Insurance, Health Savings Accounts, Health Advisory Service, Life and AD&D Insurance, Short- and Long-Term Disability, Employee Assistance Program, Critical Illness and Accident Insurance, Legal Assistance, Dependent Care and Flexible Spending Account, Parking & Transit Benefits,401k plan, profit sharing plan (your eligibility date under this plan based on your Start Date), and 529 college savings access.
Benefits for WorkDynamX Employees on Assignment:
Temporary employees on assignment through WorkDynamX may be eligible for a range of benefits, including medical coverage with the option to enroll in enhanced plans after a waiting period. Voluntary vision and dental plans are also available after a waiting period. Employees may accrue paid sick leave and, if eligible based on hours worked, receive holiday pay. Additionally, a 401(k)-retirement plan with company match is available to eligible employees who meet minimum service requirements, in accordance with plan guidelines.
WorkDynamX is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by federal, state, or local law. We are dedicated to maintaining a respectful, professional environment for all team members.
#WDX
Salary : $24