What are the responsibilities and job description for the Residential Service Plumber position at Work With Your Handz?
Location: Overland Park, KS
Job Title: Residential Service Plumber
Ready to take your Residential Service Plumbing skills to a top-tier residential service team? We're looking for a knowledgeable, skilled, and customer-focused individual who excels at troubleshooting, compliance, and providing excellent service. Join a company that supports your success with great benefits, a company vehicle, and continuous training.
We are seeking a skilled and customer-focused Residential Service Plumber to join our growing team. In this role, you will be responsible for testing, inspecting, troubleshooting, and properly repairing residential plumbing services while delivering a 5-star customer experience. This is a high-impact, performance-driven position with uncapped earning potential.
Responsibilities and Expectations
- Diagnose and troubleshoot residential plumbing issues
- Present multiple solution options and educate homeowners
- Perform plumbing repairs, replacements, and installations
- Deliver exceptional customer service on every call
- Maintain accurate job documentation and communication
- Meet performance goals (average ~3 service calls/day)
- Maintaining strong average ticket values
- Rotating On-Call Schedule (~1 time/month)
- Saturday Rotation (~1 time/month)
Common services include:
- Water heaters
- Whole-home filtration systems
- Re-pipes
- General residential service repairs
Requirements
- 3 year of plumbing experience
- Residential service experience required (not install-only)
- Strong diagnostic and problem-solving skills
- Ability to present options and close service opportunities
- Clean driving record and ability to pass background check
- Strong communication and customer service skills
- Journeyman or licensed plumber (Preferred)
- Experience with ServiceTitan or similar software (Preferred)
What Can We Do for You?
Competitive Pay: On-Target Earning (OTE) potential of $70,000 - $150,000 annually (uncapped)
Licensed/Journeyman plumbers may earn higher hourly rates
Company Provided Vehicle
Health Coverage: Medical (Three plans, including HSA option, and Telemedicine/Virtual Care), Dental, and Vision
Other Benefits: Life, Disability, and Voluntary Benefits
401K: Eligible to contribute and receive company matching contributions after 6 months of service (pre-tax and Roth options available)
The compensation for this position is expected to range between $70,000 - $150,000 annually with uncapped commission available. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
Salary : $70,000 - $150,000