What are the responsibilities and job description for the Operations Manager position at Work With Your Handz?
Operations Manager
About the Opportunity
Work With Your Handz is hiring an experienced Operations Manager for a rapidly growing residential home services company specializing in HVAC and Plumbing in Redmond, Oregon.
This is an exciting opportunity for a driven leader with strong operational, financial, and leadership experience in the trades industry.
If you’re passionate about leading people, driving growth, and improving performance across multiple departments — this role is for you!
Responsibilities
Oversee daily operations and provide direct support to the General Manager.
Manage and monitor budgets, P&L, and key performance indicators (KPIs).
Drive growth through strategic planning, process improvement, and team development.
Lead, train, and mentor department leaders and staff to achieve operational goals.
Utilize ServiceTitan and Microsoft Office to track metrics and streamline operations.
Implement and refine processes to improve efficiency and profitability.
Collaborate with leadership on annual budget planning and financial forecasting.
Support the integration of newly acquired businesses and future expansion initiatives.
Build a culture of accountability, teamwork, and continuous improvement.
Prepare for future advancement into a General Manager role through ongoing development and leadership excellence.
Requirements
7 years of leadership experience in residential HVAC, plumbing, or home services.
Proven experience managing P&L and driving company growth of 20% or more annually.
Strong business and financial acumen with expertise in strategic planning.
Experience using ServiceTitan (preferred) or similar field management software.
Excellent communication, organizational, and leadership skills.
Ability to thrive in a fast-paced, growth-focused environment.
Relocation assistance available for qualified candidates.
Why You’ll Love It Here
Competitive pay: $120,000 – $150,000 per year (DOE) Bonus Potential.
Company vehicle, gas card, and cell phone provided.
Full benefits package including health, dental, vision, and PTO.
Exciting opportunity to help scale a $30M company to $50M in annual revenue.
Career path toward a General Manager role.
Supportive leadership team and collaborative company culture.
About Work With Your Handz
Work With Your Handz partners with top residential service companies across the U.S. to connect talented professionals with long-term career opportunities in the skilled trades.
We work with leading employers who value employee development, innovation, and excellence in customer service.
If you’re an experienced Operations Leader ready to make a big impact — apply today!
Equal Employment Opportunity Statement
Work With Your Handz and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Salary : $120,000 - $150,000