What are the responsibilities and job description for the Director, Community-Based Services position at Work Opportunities Unlimited?
Director, Community-Based Services
Arlington, MA | Full-Time | On-site, Monday–Friday
Salary Range: $75,000-100,000
Lead a Team. Grow a Market. Change Lives.
Work Opportunities Unlimited (WOU) is an employee-owned organization that has helped people with barriers to employment find meaningful work since 1982. With more than 300 employees across the East Coast, we blend sound business practices with mission-driven human services.
We are seeking a hands-on Director, Community-Based Services to lead and grow our Arlington area market. This role is ideal for a leader who enjoys being out in the community, developing people, building employer partnerships, and being accountable for results.
What This Role Is
This is a local leadership role responsible for leading a team and guiding the growth of the Arlington market. As Director, you will:
- Lead, coach, and develop a team of employment professionals
- Actively represent WOU in the Arlington-area business and community
- Build and maintain relationships with employers and referral partners
- Drive market growth, service delivery, and team performance
- Manage financial performance, including revenue generation and expense control
You will split your time between coaching your team and actively working in the field.
What You’ll Be Doing
- Providing ongoing coaching, mentoring, and performance management to your team
- Meeting with local employers to develop employment opportunities for our clients
- Building partnerships with community agencies and state funding sources
- Tracking outcomes and ensuring goals are met or exceeded
- Overseeing the fiscal health of the Arlington market
What We Are Looking For
This role is best suited for someone who brings management maturity and accountability.
Required:
- 3–5 years of experience managing and developing a team
- Demonstrated success meeting performance, growth, or revenue-related goals
- Comfort working in the community and building external relationships
- Strong organizational and communication skills
- Ability to use technology to manage workflow and outcomes
Preferred (not required):
- Experience in human services, workforce development, or nonprofit leadership
- Experience working with employer partners or community-based programs
Why Work Opportunities Unlimited?
- Employee-owned, mission-driven organization
- Supportive and collaborative leadership culture
- Competitive salary: $75,000-100,000
- Accrued paid time off and paid holidays
- Health, dental, vision insurance
- 401(k) and tuition assistance
- Ongoing professional development
Ready to Apply?
Email your resume to careers@workopportunities.net
Learn more at www.workopportunities.net
Questions? Call our Recruiting Team at 603-609-7080
Candidates selected for employment will be required to complete a criminal background and motor vehicle record check.
Salary : $75,000 - $100,000