What are the responsibilities and job description for the Front Desk Receptionist position at Work Designs?
Job Summary
The Front Desk Receptionist will need to deliver a warm, professional, and efficient experience to all visitors and callers. In addition to greeting walk-in customers and managing incoming calls, this role will support parts of the Accounts Payable / purchasing side of the business. The ideal candidate is organized, customer-oriented, detail-driven, and comfortable balancing front-office responsibilities with basic financial tasks.
Key Responsibilities
Front Desk / Customer Service
- Greet visitors, clients, vendors, and prospective customers as they arrive, and direct them to the correct person or department.
- Answer, screen, and forward incoming phone calls; take and relay messages; manage multiple lines and phone extensions.
- Provide general information about the company, internal departments, and services.
- Maintain a welcoming, tidy, and professional reception area (supplies, literature, décor, etc.).
Accounts Payable / Purchasing Support
- Assist with processing purchase orders and vendor invoices.
Administrative & Miscellaneous
- Perform general clerical tasks: filing, scanning, copying, document preparation, data entry, and correspondence.
Qualifications & Skills
- High school diploma or equivalent required; some accounting / bookkeeping coursework or related training is a plus.
- Prior experience in a receptionist, administrative, or bookkeeping role is preferred, particularly exposure to Accounts Payable or purchasing processes.
- Strong verbal and written communication skills; professional demeanor.
- Excellent organizational, time management, and multitasking abilities.
- High attention to detail; ability to spot inconsistencies in invoices, documents, etc.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning accounting or ERP software.
- Ability to maintain composure and provide good customer service under pressure.
- Integrity and discretion in handling confidential information.
- A proactive, resourceful attitude; willingness to pitch in where needed.
Working Conditions & Expectations
- Primarily office environment, with frequent interaction at the front desk.
- Ability to stand or sit at a desk for extended periods.
- Some lifting of light packages or office supplies may be required.
Job Type: Full-time
Base Pay: From $10.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $10