What are the responsibilities and job description for the Education Clerical Assistant (Work Study) 1 Position - Worcester State University position at Worcester State University?
Department: Education
Job Title: Clerical Assistant
Number of Vacancies: 1
SSTA Supervisor: Jason Grant
Position Type: Non-Supervisory
Number of Hours Per Week: 6
General Statement of Duties:
The Clerical Assistant supports the Barbara (Hickey) O'Brien Department of Education by performing a variety of administrative tasks and engaging with students, faculty, and parents. The assistant is also expected to manage and contribute to the department's social media platforms, enhancing the department's online presence.
Responsibilities:
1. Customer Interaction: Greets guests of the department, or other personnel of the university,
by phone, and/or in person. Assesses student, faculty and visitor needs and guides them
through appropriate services, processes, and procedures.
2. Document Handling: Processes forms or applications to ensure accuracy and completeness.
Creates and maintains documents using Microsoft Office ,applications and manages
department files.
3. Social Media Management: Develops content, schedules posts, and engages with followers
on platforms like Instagram, Facebook, and Twitter to promote department events and
announcements.
4. Office Equipment Management: Operates and maintains office equipment such as printers
and copy machines. Acts as a liaison with service and vendor personnel.
5. Mail and Correspondence: Manages incoming mail and correspondence, ensuring timely
and appropriate responses or forwarding.
6. Publication Material Preparation: Assists in the creation and distribution of promotional
materials both online and offline.
7. Special Projects and Research: Supports special projects and performs research tasks as
needed, particularly focusing on educational trends and content creation for social media.
Job Requirements:
Experience:
- Strong communication, organizational, and time management skills.
- Proficiency with social media platforms and understanding of digital engagement strategies.
- Ability to work collaboratively with a diverse group of people and meet project deadlines.
- Dependable attendance record with a commitment to professionalism.
Additional Information:
Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
*This position is available for WSU students only*
Hourly Rate: $15.00
Salary : $15