Team Leader - Landscape

At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents. As the second largest housing authority in New England, widely recognized for our innovative and progressive programs, we’re not just providing housing – we’re building futures. We’re looking for candidates who are mission-focused, goal-driven, and passionate.

Under the direction of the Step-Up Program Instructor and the Assistant Coordinator, the StepUp Team Leader is responsible for assisting in supervising and coaching a team of employee trainees enrolled in a workforce training apprenticeship program. The Team Leader will provide guidance to apprentices learning skills primarily involving general cleaning, maintenance, and turnover of vacant apartments, and/or floor care, grounds maintenance and landscaping, snow removal, and other general facilities maintenance tasks. The Team Leader must be bilingual (English/Spanish), have a positive, upbeat, and patient personality, as well as excellent conflict resolution, time management, and coaching skills. Hours of work are Monday through Friday, 8:00 a.m. through 4:30 p.m. with occasional overtime.

ESSENTIAL FUNCTIONS:

• Works under the direction of the Assistant Coordinator to train and mentor participants in one of the Step-Up apprenticeship programs.
• Operates equipment including, but not limited to WHA vehicles, snow equipment, lawn cutting equipment, and power tools- none which require a special license.
• Performs grounds and facilities maintenance, cuts and rakes grass, performs snow/ice removal, landscaping and landscape design, floor care, and/or apartment unit turnover preparation.
• Performs incidental minor repairs and preventive maintenance adjustments to small engines and hand tools that do not require the assistance of WHA vendors.
• Strives to assure that projects are in conformance with WHA objectives, quality levels, timeliness, and budget.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Must be bilingual (English/Spanish).
• High school diploma or equivalent.
• Minimum of two (2) years' experience in a similar field.
• Knowledge of good safety practices (OSHA) preferred.
• Ability to perform manual, labor-related tasks.
• Ability to foster team building and to guide, coach, and lead a team with a positive attitude and excellent customer service.
• Ability to understand and effectively give oral and written instructions.
• Ability to work with a diverse population of adults.
• Ability to mediate conflict effectively and to remain calm in tense situations.
• Ability to be relied upon to be available for work.
• Possess a valid, insurable driver's license.

ENVIRONMENTAL & PHYSICAL REQUIREMENTS:

• This position requires working indoors and outdoors in all weather conditions and is subject to heavy and strenuous work. May encounter undesirable pests.
• Ability to work in a public housing environment [within occupied and unoccupied units, common spaces, boiler rooms, elevators, other closed areas, roofs, outside areas of properties] in all weather conditions [hot, cold, humid, dry and wet].
• Ability to work in an environment with conditions such as sleet, snow, dust and dirt, as well as cramped quarters and high places.
• Ability to work in environment with conditions which may include: fumes, odors, gases, chemicals, dust, grass, weeds and pollen as well as decibels in the range of 30-65.

Job Type: Full-time

Pay: $21.86 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $22