Receptionist

Description

This is a non-exempt position. The incumbent is responsible for managing the front desk and providing direct support services to individuals living with a developmental disability. This position will be the first point of contact for customers calling or visiting the Worcester County Developmental Center (WCDC). The receptionist performs various administrative tasks.  

Status:  Full-Time
 

Rate of Pay: $16.56 per hour
 

Hours: Monday - Friday; 8 a.m. - 4 p.m. 

Requirements

Essential Duties and Responsibilities: 

• Answers telephone calls to take messages, transfer calls to appropriate parties and provide routine information;  
• Greets and directs office visitors to appropriate individuals;  
• Ensure office visitors check in/out daily; 
• Take client attendance and call buses when it’s time to load clients; 
• Assist with filing, maintain spreadsheets, create newsletters, flyers, etc.; 
• Files reports, records, forms, and other material according to office procedures; 
• Performs duties as a direct support professional, when needed; 
• Updates and maintains logs, schedules, rosters, records, and lists; 
• Maintain front supply room, to include changing toner in copier, as needed; 
• Opens, stamps, sorts, and distributes incoming mail and prepares material for outgoing mail; 
• Check WCDC email and distribute to the appropriate party; 
• Create and maintain mass emails, press releases, etc.; 
• Assist with special occasions and upcoming events;  
• Copies or scans various materials; 
• Completes and forwards form letters to provide or request information; 
• Enters, retrieves, and updates information using computer software applications; 
• May maintain routine statistical and numerical records requiring basic arithmetic computations; 
• Order, receive and distribute office supplies and materials; 
• Type correspondences, reports, schedules, and other material using a computer or word processor; 
• Take minutes for various meetings; 
• Coordinate all staff t-shirt order; 
• Attends required training and in-services meetings; 
• Obtain and maintain certifications in employer provided training in CPR, First Aid, and other related training as required by WCDC; 
• Performs other duties as assigned. 

Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Complete all Developmental Disability Administration (DDA) core training successfully. 

Education/Experience: High school diploma required. One year experience performing clerical duties in an office environment. Intermediate level of experience with Microsoft Excel, Word, and PowerPoint also preferred. One year of human services experience preferred. 

Stewardship and professionalism: Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times.  Ensure compliance and attention to all policies and procedures. 

Physical Demands/Work Environment: Must be able to stand and walk 90% of work time; sit and/or drive 10%. Must be able to lift, carry, push, and/or pull 60 pounds; must be able to stoop, kneel, crouch and reach. All the requirements are necessary to properly supervise and assist individuals with disabilities. Should be able to climb stairs/ladder and have good balance. Vision is required to drive. 

Additional information: 

Benefits: 

• 401(k) 
• 401(k) matching 
• Dental insurance 
• Health insurance 
• Life insurance 
• Paid time off 
• Referral program 
• Vision insurance 

WCDC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.  

Salary : $17