Oral Surgery Insurance coordinator

We are looking for an enthusiastic candidate to fill the position of Office Coordinator for our Oral & Maxillofacial Surgery practice. The ideal candidate should have skills in managing employees, have a positive attitude, be responsible, excellent with communication skills and in customer service. Flexibility and drive is a must!

This position will oversee all operational activities within the office. Duties and Responsibilities:

• Hire, train, develop, and mentor office team
• Maintains employee schedules based on patient volume and minimum coverage levels to provide excellent patient care and customer service
• Works closely with the doctor to address employee training needs.
• Follows and enforces adherence to established policies, procedures, and regulatory requirements.
• Hears and resolves complaints/concerns from patients and employees.
• Conducts performance reviews for all staff employees.
• Conducts meetings with staff to assure everyone is aware of goals and any changes/additions to policies and procedures.
• Conducts regular office meetings to keep staff informed of goals and any changes or new requirements in policies and/or procedures.
• Sets operational goals for the practice
• Works to develop and carry out marketing strategies
• Maintains compliance is up to date for practice and doctor which includes all licensures, permits, and training requirements.
• Patient check-in and check-out duties
• Answer phones
• Scheduling of patients
• Business development and marketing efforts to dental practices
• May assist front or back staff with misc duties (insurance / benefits check etc)
• Works to maintain Accounts Receivables
• Oversees invoices for accuracy and handles any discrepancies prior to submitting invoices for payment
• Oversees hospital case organization
• Addresses all IT, maintenance and housekeeping issues as needed.
• Additional duties may be assigned.

Qualifications
Knowledge, Skills, and Abilities

• Excellent customer/patient service and verbal communication skills. Previous dental office or healthcare experience is required. Preference given to Oral Surgery/Dental work experience
• Previous management experience supervising employees is required.
• Ability to apply common sense understanding to carry out details written or verbally instructed.
• Ability to work in fast paced, patient-focused environment.
• Detail oriented with the ability to multi-task.
• Listening skills. The Office Manager must be able to listen to patients and employees and work to resolve questions/concerns.
• Organizational skills. The Office Manager should have excellent organizational skills; ensure all record keeping and regulatory requirements are fully and accurately completed. The Office Manager may need to handle multiple, competing priorities.
• WinOMS experience preferred

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person

Salary : $19 - $22