What are the responsibilities and job description for the Logistic Business Operation Sr. Staff - Bilingual (English/Korean) position at Woongjin, Inc?
- Proactively identify, monitor, and assess logistics and supply chain risks, including port congestion, vessel delays, labor and union activity, terminal constraints, equipment availability, carrier performance issues, weather disruptions, and regulatory or compliance impacts.
- Maintain continuous, proactive communication with SSLs, truckers, terminals, ports, and logistics vendors to gather real-time operational intelligence and early indicators of risk.
- Analyze inbound cargo flow conditions to anticipate delays, bottlenecks, and service disruptions.
- Prepare and deliver weekly risk sensing and market intelligence reports, highlighting emerging risks, trends, root causes, and recommended mitigation actions.
- Provide timely alerts, escalation, and situation updates for high-risk or time-sensitive events affecting inbound logistics operations.
- Analyze historical and real-time data to identify trends, recurring issues, and improvement opportunities.
- Coordinate with internal teams (operations, planning, customer service, and leadership) to align on risk mitigation strategies and contingency planning.
- Support customers with regular market updates, providing transparency into logistics conditions, risks, and anticipated impacts.
- Provide guidance and mentorship to team members by sharing best practices in risk awareness and operational response.
Requirements & Qualifications
- 5 years of experience in freight forwarding, transportation, or logistics operations
- Strong understanding of international transportation, especially ocean freight and inbound logistics
- Bachelor’s Degree preferred; High School GED required
- Demonstrated ability to quickly assess operational risk, make informed decisions, and respond to disruptions
- Proven experience working with carriers, terminals, truckers, and logistics vendors
- Strong prioritization and multitasking skills in fast-paced, high-pressure environments
- Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables), PowerPoint, Word, and Outlook
- Strong analytical, problem-solving, and presentation skills
- Excellent written and verbal communication skills across all organizational levels
- TMS and WMS experience preferred
- Bilingual (English/Korean)
Pay: $30.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $30 - $35