What are the responsibilities and job description for the Retail / Front Desk Associate position at Woof Gang Bakery & Grooming Lubbock?
Join Our Team: Guest Experience Representative!
Woof Gang Bakery & Grooming – Lubbock South
Part-Time Shift (8:00 AM – 9:00 PM) (Hours Vary)
Are you passionate about pets, outgoing, and ready to bring warm, five-star hospitality to Lubbock's favorite pups? We’re looking for a charismatic Guest Experience Representative to join our tight-knit, supportive team!
Daily Responsibilities:
- Welcoming human clients and greeting every dog with love.
- Managing booking reservations and answering phone calls.
- Keeping the retail floor stocked, clean, and beautifully presented.
- Representing Woof Gang at awesome community events like farmers' markets, Texas Tech events, fundraisers, and Midnight Madness!
How to Apply:
https://form.jotform.com/Woof_Gang_Bakery/application-form?utm_source=Locations Page&utm_term=319
(Online applications only—no phone calls, as our lines are reserved for booking our furry guests!)
Additional Duties:
- Greet customers warmly and assist with their shopping needs in a lively, engaging manner
- Operate the cash register (POS system), handle retail sales transactions accurately, and manage cash drawer handling with integrity
- Conduct product demos to educate customers about our offerings and encourage upselling opportunities
- Stock shelves, organize merchandise, and ensure the store is clean, inviting, and well-merchandised
- Provide exceptional customer service by answering questions via phone etiquette and in person
- Assist with inventory management, including stocking supplies and monitoring product levels
- Support store operations through merchandising efforts and maintaining a welcoming environment
Requirements
- Previous retail sales experience or grocery store experience preferred but not required; enthusiasm is key!
- Familiarity with POS systems, retail math, cash register operations, and cash handling procedures
- Strong communication skills and the ability to provide excellent customer service in a bilingual environment (English/Spanish or other languages) is a plus
- Experience with retail store product knowledge, merchandising, and upselling techniques
- Ability to perform basic math accurately for retail transactions and cash drawer balancing
- Supervising experience is advantageous but not mandatory; leadership qualities are valued
- Must demonstrate good phone etiquette, professionalism, and a positive attitude
Join us to be part of a vibrant team that loves dogs as much as you do! We’re dedicated to creating a fun, supportive workplace where your passion makes a difference every day.
Pay: $11.00 - $13.50 per hour
Expected hours: 5.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $11 - $14