FULL-TIME Customer Service Representative

Wholesale Tree Nursery in Lizton, IN is looking for a FULL-TIME Customer Service Representative – Immediate Opening.

Hourly position.

Experience required.

Responsibilities include but not limited to: ·

· Possesses a friendly, professional personality, self-starter, and able to get information in a timely manner.

· Highly efficient and organized. Must be able to handle multiple inputs daily.

· Responsible for coordinating information between external (customers) and internal (sales, production,) individuals.

· Execute customer follow ups through software program and updating order information.

· Assists with various administrative tasks seasonally as necessary.

· Updates new customers into digital marketing database

· Performs other miscellaneous duties as assigned by management.

· Training, reviewing, and implementing Standard Operational Procedures (SOP's).

Essential Requirements:

· Great attitude and people-oriented personality

· Must perform with high efficiency and quality.

· Ability to follow instructions as directed by management.

· Works well as part of a collaborative team.

· Must adapt to changes in work schedule based on seasonality.

· Must have computer skills.

· Must have excellent verbal and written communication skills.

· Must demonstrate excellent record keeping.

· Proficient in critical thinking under demanding circumstances.

· Must maintain a clean, safe work environment.

Non-Essential Requirements:

· Ability to speak Spanish

· Knowledge of native trees and shrubs of the Midwest region

· Passionate about plants

· Nursery or garden center experience

Room for future job growth.

Applicants must be legal to work in the United States and pass a criminal background check. If this sounds like an opportunity for you, please call sales at ext. 1 or send an email to We look forward to hearing from you

Tired of an 8-5 office job where you aren't appreciated? Come grow with us as we expand throughout the Midwest and beyond As a customer service representative, you will be forward-facing, interacting with our customers, shaping the experience they have at Woody Warehouse Nursery, Inc. (WWN). At WWN, your ideas matter, and you will be involved in team meetings to help promote our growth each year. Our ideal candidate is outgoing, friendly, organized, experienced with computer work (Microsoft Office suite), and able to learn ERP software. High attention to detail, and helping sales team with seasonal inquiries, will be critical to success. You will help ensure our deliveries and pickups are coordinated to maximize efficiency. This will require communicating with our customers to get basic information and willing to answer any questions they may have about the process. You will also help us make good business decisions through data analytics. We believe that we cultivate team members the same way we do plants and in turn we are invested in your growth

Not a plant nerd? That's ok You don't need to be an expert, but if you are eager to learn, we will cultivate your education. Have a lot going on with your family? We do too We work diligently to balance work and personal lives to accommodate whenever we can.

Woody Warehouse Nursery, Inc. (WWN) propagates and grows containerized trees and shrubs native to the Midwest Central Hardwoods Region. WWN is a wholesale nursery located in Lizton, Indiana, tracing its heritage to the Pritchett-Berg Farms. The nursery began in 1998 building upon a legacy of careful stewardship and informed innovation. Products are tailored for environmental restoration, urban forestry, commercial landscapers, wholesale nurseries, and retail distribution centers. Our attention to properly rooted products and regionally collected seeds is recognized by restoration ecologists, native plant enthusiasts, and the nursery industry. (reference Nursery Mag, INPAWS recognition, IUFC Award)

If this sounds like an opportunity for you, please call or send an email to We look forward to hearing from you

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Experience:

• Greenhouse/Nursery: 1 year (Preferred)
• Customer Service: 3 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Lizton, IN Required)

Work Location: In person

Salary : $22